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Customer Feedback

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Jackie from United Kingdom 6 May 2022

Exceptional service and delivery . Beautiful selection of clothing , one stop shop for all clothing and gifts. Highly recommend so pleased to have found this company . Treat to shop and receive items and you get a little treat with delivery. Also get rewards when shop. Simply amazing.

Millie Wylie from United Kingdom 3 May 2022

Your amazing you literally go above and beyond thank you so so much!!!!!

Carol Mcleary from United Kingdom 28 Apr 2022

Hi I have just received my item and am delighted with both the product and the packaging. The sweeties were a very nice gesture that brightened up my granddaughters day. Again many thanks for an amazing transaction. I will not hesitate to recommend your company and look forward to many more transactions thank you

Ali Arrad from Bahrain 22 Apr 2022

One of the best online websites for kids clothes and fashion , and honestly i would point about the candy gift giveaways in the orders for the kids , well its something not thats much value as a gift but its really makes the kids happy

Sherifa Aldossary from Saudi Arabia 9 Apr 2022

I think one of the best services you offer is this online chat support + providing measurements + providing pictures I feel like I am dealing with people who care thank you for that

Mlk Al Hamed from Saudi Arabia 9 Apr 2022

Thank you for the speedy delivery and thank you for the sweetness that came with the parcel. My son was happy with it

MIZUYUKI NAKAJIMA from Japan 8 Apr 2022

My order arrived today. I love it! I look forward to the next opportunity. Thank you.

Lynne Tunley from United Kingdom 1 Apr 2022

Your service is fantastic, I've bought so many things from yourselves and the outlet for my children! You must all work hard! My orders are always despatched and delivered quickly, it's a dream to shop with you x

Valeriia from Italy 29 Mar 2022

Thanks so much.

Sophie Richardson from United Kingdom 21 Mar 2022

Amazing service as usual thank you very much

和佳子 藤田 from Japan 12 Mar 2022

The Armani suit I ordered the other day has arrived. It fits me perfectly, thanks to your detailed instructions on the size, and I am relieved that it arrived in time for my graduation ceremony on the 18th. My son loves it. Thank you very much!

Mandy Childs from United Kingdom 28 Feb 2022

brilliant shop brilliant service and brilliant delivery thank you

Amaal Khaled from Bahrain 22 Feb 2022

Hello dear Childrensalon we are so happy to have a wonderful website as you we really enjoy your high quality items and a super friendly and helpful response

Lesley from Australia 18 Feb 2022

Many thanks. My parcel arrived early. The presentation was exceptional, the clothes are lovely. your service is second to none. Again many thanks.

Eugenie Miller from Canada 13 Feb 2022

I must say thanks to you Xandra for helping to steady my nerves, I see that my order is on its way I have been contacted by UPS already. to you all please accept my thanks.

Rositsa Angelova from United Kingdom 10 Feb 2022

quality, service, speed are professional

Nicola Trevelyan from United Kingdom 5 Feb 2022

I just wanted to say “Thankyou” for always being amazing ! I will not shop anywhere else for my childrens clothes and you always exceed expections x fantastic service , delivery and presentation x

shannon mirlis from United States 4 Feb 2022

Your customer service is top notch!

Hannah Stern from United Kingdom 4 Feb 2022

Hi, we've received our order and just want say to thank you for the beautiful pairs of shoes, and the added touch of haribo jellies for the kids - it is really thoughful, and makes it all the more personal

Florence Storr from United Kingdom 4 Feb 2022

Laura, thank you so much!! The service at Childrensalon is always amazing!

Compton Jagarnauth from United Kingdom 3 Feb 2022

Good morning Karina Thank you very much for your email & refund. I must add everything is done so promptly & efficiently at Childrensalon & also the Outlet. We have always been so pleased with the prompt delivery, the quality of the goods you sell & if items are returned the refund is also quickly done. This is the reason we always use your online store for our grandchildren as well as gifts for our family’s children. If we have any cause to contact you there is always a friendly & helpful person at the other of the phone. It’s the best online service provided. Thank you very much & warmest regards

Eti Schorr from Israel 29 Jan 2022

"שירות נעים ומענה אנושי ויעיל. תודה ג'נט!"

Lorrainemcdonough McDonough from United Kingdom 29 Jan 2022

Hi just to say a big thankyou.i received are babys little suit this morning and I'm very pleased with it its gorgeous and also was pleased with the way it was parceld looks like a special gift thankyou again and would recommend children's salon to all my friends and family .

Tracy Wadsworth from United Kingdom 26 Jan 2022

I had never heard of this site before and only found it by chance when putting product I was looking for in Google search and was a little unsure of ordering, but read reviews and decided to make my purchase.I can honestly say that all these positive reviews are spot on. I am so impressed, delivery was fast, purchase was nicely packaged with a sweet treat inside. Product itself was excellent quality and much nicer than expected. Will definitely shop here again and recommend to everyone. Thank you so much.

Layla Almajed from Saudi Arabia 25 Jan 2022

دائما وابدا لتشلدرون

Ali Carley from United Kingdom 23 Jan 2022

Hi, I just wanted to let you know that I’m so impressed with your online service !! I ordered a coat for my son yesterday and it’s already arrived. It’s perfect ! Thank you

Kate Packheiser from United Kingdom 13 Jan 2022

Thank you so much. Your service has been exceptional! We are so pleased with my sons new coat, especially how it was presented on arrival and the sweets were a lovely tough. Keep up the great work we will definitely be buying from you again plus spreading the word about your excellent company:)

Ruth Hume from Australia 12 Jan 2022

Once again thank you Childrensalon for wonderful service. You are second to none. All the best and continued success for 2022. Stay safe.

Khaula AK from United Arab Emirates 10 Jan 2022

Thanks for your help! A very nice customer service

Sarah Davies from United Kingdom 9 Jan 2022

This is a great company, with not only beautiful clothes, but they take an extra bit of care and attention. Haribo in the delivery box, and sent by dpd so you know when your items are coming. I would highly recommend.

Mada A-Alsmari from Saudi Arabia 4 Jan 2022

Beautiful, unique and elegant

Merihan Hayir from Saudi Arabia 2 Jan 2022

You guys have a great service

Jena Smith from United States 1 Jan 2022

You are the best children’s store!!!!!

Margaret McKay from Australia 30 Dec 2021

Excellent as usual

Jackie Rossi from United Kingdom 26 Dec 2021

Merry Christmas and thanks for a fantastic service as always ☺️

Sarah Ketcher from United States 24 Dec 2021

Love love loves Elina!!! Not only did she go above and beyond with me, she even had the decency to answer my 7-year-old daughter's questions regarding TX accents vs British, vs all in general. Good customer connection is what either makes or breaks a company and as long as you can hold onto this keeper you will not break. I'm joining the Rewards now and going to get my shopping on. Just have her conduct the CS interviews and do the training program and every interaction will be a success. Or you could clone her! Just kidding! Please thank her for us!!

ABUL KALAM CHOUDHURY from United Kingdom 24 Dec 2021

Dear Management at Childrens Salon, I trust that you are well. I would like to bring you the attention of your employee Isabella. My apologies if I have misspelt her name. There was some type of miscommunication with DPD regarding my order this week, where there was a real threat of the order not arriving to me in time before Xmas. Adding to the problem, I was leaving London for Birmingham on the morning of Xmas, therefore had my delivery not reached me in time, it would have been a spoiler for the children. I called in on Wednesday evening where Isabella took the call. Immediately she fully understood the situation and calmed my nerves down instantly. She assured me that whilst she cannot promise anything, that she would do everything she can to ensure she solves the issue. Isabella did just that, and followed up on her promise to call me the very next day (Thursday) to let me know that she has arranged the delivery for Friday (today) and that I would be receiving the parcel by noon. I’ve just signed the parcel in and very relieved. People often either don’t bother or forget to leave valuable feedback on good experiences that they have with companies, although very quick to negative feedback when the situation arises. I would to say how great of an asset Isabella is to your company and as such an exemplary member of your organisation. Many thanks Isabella, and wishing you all a very merry Xmas.

Sonja N. from United States 17 Dec 2021

I never write reviews, and I am a very cautious person when it comes to buying anything from the internet unless it is like Amazon or eBay or some other well-known store! I was desperately trying to find my 13-year-old son some "designer" belts he requested for Christmas, found two for a reasonable price, and went ahead and bought them scared I was going to let down. I was very wrong!! I not only received the product in a cute package but also I received it within 4 days!! I am so excited for my son to open his gift, Thank you childrensalon for being a legit trustable site!! I will definitely be shopping here again real soon!! Childrensalon will make one teen boy extremely happy this Christmas, thank you and MERRY CHRISTMAS to you all!

Chrissy Stevens from United States 17 Dec 2021

Very helpful Alex is very wonderful and great

Margaret McKay from Australia 17 Dec 2021

Great service as usual
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