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Customer Feedback


Sian Rowlands from United Kingdom 22 Mar 2021

Just received my order. Beautifully packed gorgeous clothes good value and fantastic quick delivery Thankyou

June Klein from Germany 21 Mar 2021

very quick and professional. thanks so much for your service

Asia London from United States 19 Mar 2021

I love this salon for my daughter It ships fast and official designer

Marie Pierre from United States 12 Mar 2021

I would just say that I never had an online shop so reliable as you are. If I order something, the next day I have it delivered, with a little bag of sweets in the box you are just top!!!!!!

Jane Farrow from United Kingdom 11 Mar 2021

Very quick and efficient,I exchanged my product for a different size and received the other size very quickly! Good quality products. Would definitely recommend!

Alyrii Alizabeth 9 Mar 2021

Monica has GREAT customer service. Very very helpful and super sweet. I was in between sizes she even offered to do measurements for me so I would know what size to get . I WILL be back.

Reem Alghanim from Qatar 3 Mar 2021

Nice customer service

sandra basbous from Lebanon 26 Feb 2021

I got my order, and i wanted to let you know how satisfied i am! You are doing a good job! Have a nice day! Thank you

نوره العتيبي from Saudi Arabia 26 Feb 2021

رائعه وجميله جدا وترتيب التغليف شكرا من القلب لاجمل وافضل موقع احب اطلب لاطفالي

Katherine Fisher Martinez from United States 26 Feb 2021

I have never taken the time to write a review of any retail establishment but I am in love with your store! There really is no comparison and I probably spend 1/4 of my idle time browsing adorable children's clothing that is timeless and impeccably made. Please let me know if you ever need an employee in the USA. I would quit my lawyer day job to work for you :) Also, I love that you carry beautiful clothes from European designers I cannot find else where. Paloma de la O is only of my favorite designers since I discovered them on our website!

Susan Spady from United States 25 Feb 2021

Thank you so much. Your company is great to work with. I have a tiny 11 year old that is hard to fit without alterations. Your kindness is appreciated.

Anu Thangavelu from Switzerland 25 Feb 2021

Thank you so much for the super perfekt customer service and all of you helped me awsome way. I receved today the Parcel and we are very Happy and will shop more from you.

Lorraine Razzell from United Kingdom 25 Feb 2021

My daughter's first pair of shoes arrived today and we are delighted. They arrived so beautifully packaged and she could not wait get into the box. Going to get her feet measured and buy her first shoes is yet another milestone we have missed out on but receiving these today still felt like an occasion. Thank you for the attention to detail!

Mitzi Mills from United States 21 Feb 2021

Thank you. I love your customer service and every item have purchased over the years is worth every penny. You made my day better.

Liv Andersen from Denmark 17 Feb 2021

OMG you service is amazing! I submitted my order Yesterday, and I receive it less than 24 hours later - and I live in Denmark!!! Thank you

Nancy Frazier from United States 16 Feb 2021

Thank you so much. You are lovely people and your customer service is outstanding!

Wendy from United Kingdom 15 Feb 2021

Have now ordered two pairs of baby trainers, that are beautifully made, and perfect as first walkers, more importantly though,I just wanted to say what an amazing company, the customer service team were incredibley helpful, and having placed my order, it arrived the next day beautifully packaged.Amazing!..thank you to everyone at Childrensalon.

Mary Gagnon from Canada 12 Feb 2021

Just got another parcel :) Thank you thank you Childrensalon no other online children's shop can even compare Amazing delivery system! The UPS drivers has been amazing!

Courtney Aleshire from United States 9 Feb 2021

I just want to give the entire team and staff a huge Thank you for such amazing customer service and support! This entire purchase and return experience has been so very great. You guys are extremely helpful and truly care about your customers. Blessings to you all & stay safe!!!

Sian Ives from United Kingdom 9 Feb 2021

Got my bag today. Only ordered it yesterday!.. amazing service and Thankyou for the sweets I’m so happy with it xx

Leah Golding from United Kingdom 5 Feb 2021

Danielle was extraordinarily helpful. Pleasant and offered a good level of insight. I look forward to placing my order following my conversation with her

Laura Louis from United Kingdom 5 Feb 2021

Thank you so much. I’m so impressed with the service I’ve received.

safa noaman from United Arab Emirates 4 Feb 2021

Hello, I just want to thank you for delivering my order on time. I was afraid to travel before receiving them. I am so happy with the great quality of the clothes as well. You are the best You will always be my first choice.

Jaclyn Dickey from United Kingdom 3 Feb 2021

Thank you so much for arranging an exchange and sending them out so promptly. Great customer service.

Margaret arnott from United Kingdom 1 Feb 2021

Hello, Im hugely dissapointed. I just received the goods i ordered. The box was broken (clear panel not stuck to the box), the hat inside was folded incorrectly. The sun hat that should have been in a gift box according to my order, was in a ripped celephane bag and the 'armani'label is hanging off where it should be stitched to the hat. Im sorry to say I will be returning them.

Annette Young from Ireland 26 Jan 2021

My very first purchase and I am a very content customer. The items arrived expeditiously , well packed and top quality. This online shopping experience was just ideal and the company couldn’t be more professional. Thanks indeed!

Suzanne Boland from United Kingdom 22 Jan 2021

Fantastic - very easy returns system. My first time using this clothing website (as original was a gift) but I will definitely be using it going forward. The customer care is fantastic. Thank you.

Kristine Zabina from United Kingdom 21 Jan 2021

Best experience ever. Super fast delivery, ordered yesterday, arrived today morning. Packed nicely.Thank you for sweet little treat for my daughter, she was so happy. Highly recommend this shop

Yvonne Graham from United Kingdom 20 Jan 2021

I am delighted with my purchases which arrived 24 hours after I ordered them and I only paid for standard delivery. I was amazed at the lovely packaging (and the little packs of Haribos). The two coats I ordered for my grandchildren are gorgeous. The quality, price and service I have received from you is the best customer service I have received. I will certainly be ordering more clothes for my grandchildren.

Anne-Marie Loong from Norway 20 Jan 2021

Thank you very much Isabella. We love shopping here due to selection of brands and it has been lovely to discover that the customer service is just as good.

Amber Morton from United Kingdom 19 Jan 2021

Hi there I just came on to say that my order was great! And I really love the products! Will be ordering from here again! Honestly best place I’ve shopped all year not an exaggeration , everywhere else was late, rude etc you handled everything professionally Anyway thank you for your time. Just thought I’d give my feedback personally. You do a fantastic job especially with COVID going on.

Chelsey Vaughan from United Kingdom 19 Jan 2021

Hello, I’m sending this email to thank you for the extremely wonderful customer service I have experienced on my first order! I ordered two Oilily items, and one was too small, so I exchanged it for the next size up via your exchange procedure. I must say, the time it took to receive my return and then send me out my exchange was rapid! I can’t believe how fast it was to receive my exchange! Also, the little packet of sweeties for my child is so delightful! Such a lovely gesture! Thank you for such wonderful service in such hard times, it has made my day to receive my child’s exchange. Will definitely be using you to purchase my child items again!

Janet Pinto from Israel 17 Jan 2021

I love buying online, and for sure , Childrensalon gives the very best service! Thanks you

sue lundrigan from Canada 16 Jan 2021


Michal Freier from Israel 15 Jan 2021

I absolutely love your brand and shipping on your site! Thank you. Michal

Sandra Jones from United Kingdom 14 Jan 2021

I would like to send my sincere thanks for your amazing service under these most difficult times regarding my previous order and today’s order Thank you again and keep safe and well.

Chelsey Vaughan from United Kingdom 14 Jan 2021

Hey! I just received my order and I would like to say thank you for the rapid delivery and the lovely little packet of sweets for my child, she was very happy. And I am very happy with my items, they are beautiful

Simpson from United Kingdom 14 Jan 2021

Amazing sevice, orderd late afternoon got shoes early morning next day. Lovely quality product. Eco packaging and beautifully wraped with little treats. Fantastic will deffo be coming back.

Geja from Netherlands 13 Jan 2021

First order placed yesterday, arrived today in the Netherlands. Amazing service and the babyclothes are so beautiful, thank you.

Noor janahi from Bahrain 11 Jan 2021

First the order just went very smoothly and paid for it the app is wonderfull easy to search and dive and filter I was happy then after that the delivery was so fast which made me extra happy And when i recieved the package I was like :) The packaging!! Amazzzzzing A box then a wrap with ur sticker on then each item with plastic this is fantastic and even more A candy for the kids Its been a long time since I received a Professional and friendly delivery as yours Big thanks to who ever worked on my order from the very beginning until its on my door step Thank you all
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