£ GBPBritish Pound
United Kingdom

Customer Feedback

Protected by reCAPTCHA and the Google Privacy Policy and Terms apply.


Merihan Hayir from Saudi Arabia 2 Jan 2022

You guys have a great service

Jena Smith from United States 1 Jan 2022

You are the best children’s store!!!!!

Margaret McKay from Australia 30 Dec 2021

Excellent as usual

Jackie Rossi from United Kingdom 26 Dec 2021

Merry Christmas and thanks for a fantastic service as always ☺️

Sarah Ketcher from United States 24 Dec 2021

Love love loves Elina!!! Not only did she go above and beyond with me, she even had the decency to answer my 7-year-old daughter's questions regarding TX accents vs British, vs all in general. Good customer connection is what either makes or breaks a company and as long as you can hold onto this keeper you will not break. I'm joining the Rewards now and going to get my shopping on. Just have her conduct the CS interviews and do the training program and every interaction will be a success. Or you could clone her! Just kidding! Please thank her for us!!

ABUL KALAM CHOUDHURY from United Kingdom 24 Dec 2021

Dear Management at Childrens Salon, I trust that you are well. I would like to bring you the attention of your employee Isabella. My apologies if I have misspelt her name. There was some type of miscommunication with DPD regarding my order this week, where there was a real threat of the order not arriving to me in time before Xmas. Adding to the problem, I was leaving London for Birmingham on the morning of Xmas, therefore had my delivery not reached me in time, it would have been a spoiler for the children. I called in on Wednesday evening where Isabella took the call. Immediately she fully understood the situation and calmed my nerves down instantly. She assured me that whilst she cannot promise anything, that she would do everything she can to ensure she solves the issue. Isabella did just that, and followed up on her promise to call me the very next day (Thursday) to let me know that she has arranged the delivery for Friday (today) and that I would be receiving the parcel by noon. I’ve just signed the parcel in and very relieved. People often either don’t bother or forget to leave valuable feedback on good experiences that they have with companies, although very quick to negative feedback when the situation arises. I would to say how great of an asset Isabella is to your company and as such an exemplary member of your organisation. Many thanks Isabella, and wishing you all a very merry Xmas.

Sonja N. from United States 17 Dec 2021

I never write reviews, and I am a very cautious person when it comes to buying anything from the internet unless it is like Amazon or eBay or some other well-known store! I was desperately trying to find my 13-year-old son some "designer" belts he requested for Christmas, found two for a reasonable price, and went ahead and bought them scared I was going to let down. I was very wrong!! I not only received the product in a cute package but also I received it within 4 days!! I am so excited for my son to open his gift, Thank you childrensalon for being a legit trustable site!! I will definitely be shopping here again real soon!! Childrensalon will make one teen boy extremely happy this Christmas, thank you and MERRY CHRISTMAS to you all!

Chrissy Stevens from United States 17 Dec 2021

Very helpful Alex is very wonderful and great

Margaret McKay from Australia 17 Dec 2021

Great service as usual

Cliff Kast from United States 17 Dec 2021

Absolutely love your store/website. Selection is great. Service is great. Quality is out of this world, so much better than the stuff I purchase here in the states. I've been getting things delivered from overseas faster than products I order domestically here in the U.S. You're my favorite go to place to get my little gal the best outfits. I get so many requests as to "where did I get her outfit". Thanks ChildrenSalon! And we love the little candies in the packaging. You're the kind of company others should learn from! Keep up the great work!

Emer Nash from Ireland 17 Dec 2021

Childrensalon is my favourite website for childrens clothes and I always recommend it to family and friends for occasion outfits for their children. They are never disappointed with the quality.

fatma Al Marzouqi from United Arab Emirates 13 Dec 2021

Thank you very much I hackberry received my order today and it is perfect

Selina McCormack from Ireland 12 Dec 2021

This chat service is brilliant ! All company’s should do this ! Thanks again

Norman Holmes from United Kingdom 8 Dec 2021

I can see why you have award winning customer service, because it really is first class. Well done!

Aaron Shellie from United Kingdom 4 Dec 2021

Your company has had great service from the beginning, I’ll definitely be ordering again in the future. thanks for the help

Oksana from United Kingdom 30 Nov 2021

I couldn't find a winter hat for my 3 month old that wouldnt be too big until I found you. Its a perfect fit Great quality, fast delivery and very delicate packaging. Overall really happy and I want to say thank you again for your service. Keep up the hard work . Thank you :))

Hannah Francis from Ireland 30 Nov 2021

Just want to say something nice! I recently ordered from you - 4 separate gifts in gift boxes. Arrived perfect looking amazing and so gorgeously wrapped within 5 days. Gorgeous and just perfect. Not a single mistake! And no prices on the tags. Someone is doing a great job. Happy Christmas!

Rimante Kinciute from United Kingdom 27 Nov 2021

We very happy children salon internet page and fast delivered and small present inside box :)

Pam from United Kingdom 25 Nov 2021

I made a mistake whilst adding an item to my basket, I hadn't realised that two other old items were still in basket. Placed order. It wasnt till received my confirmation email from childrensalon that I realized my mistake. I phone customer service and the young lady was so lovely. She dealt with the situation without delay . She was so proffestional/approachable. The Best customer service . Well done to Childrensalon team.. Truly appreciated

Faisal Alzamzami from Saudi Arabia 18 Nov 2021

Thank you very much for the high quality suit and fast delivery. We appreciate a lot

Caryn Shaw from Switzerland 15 Nov 2021

As always, excellent customer service! Thank you.

Imad Al-Tawil from Israel 15 Nov 2021

A message to the wonderful Hanadi, Childrensalon team u r lucky to have such an amazing person, she is kind and helpful, thanx you a lot again. I will be dealing with you again for sure. Best of luck

Camilla Mcglory from United Kingdom 14 Nov 2021

Always lovely service thank you xx

Samantha Wright from United Kingdom 13 Nov 2021

Thank you so much Alex I hope you are well and okay too. Thank you so much for the refund of the coat.. Your customer service support is impeccable, thank you so much for a quick and efficient response and solution Seriously an outstanding company Thank you again

Debbie Davey from United Kingdom 13 Nov 2021

Fab customer service!

Catherine Tighe from Ireland 9 Nov 2021

I’m blown away by the customer service , the little gift of sweets for my granddaughter, and the beautiful way it was packaged , thank you so much , I will definitely recommend this company

Elizabeth Malek from United Kingdom 8 Nov 2021

I have ordered a few items recently due to our local Children's boutique closing and I am very impressed with Childrensalon. Everything from ordering to delivery information, the online Chat is very simple and professional. 5* from me and I will definitely be ordering again and recommending you.

susie o leary from Ireland 5 Nov 2021

Ordered a duck comforter yesterday in Ireland and received it today, so fast it was amazing and left a little bag of jellies for my daughter who was delighted.. thanks so much for their hard work.

Fiona R from United Kingdom 5 Nov 2021

Told class service and hassle free. Very quick delivery. Beautifully packaged. Text updates on delivery were spot on.

barbara mclean from United Kingdom 3 Nov 2021

I placed an order at teatime yesterday and it arrived this morning before lunch! Thank you so much for your wonderful service, I will definitely be ordering from you again.

Geraldine Murphy from Ireland 3 Nov 2021

Thank you so much for all your help, Childrensalon are a refreshing pleasure to shop with, Have a really good day,

rebecca devenney from Ireland 3 Nov 2021

Alex was amazing help so helpful with matching socks up to the outfit i was ordering for my baby 10 out of 10 :)

elaine swanston from United Kingdom 23 Oct 2021

Thank you for your email regarding my returns. I kept one of the three baptism outfits I purchased for our son’s big day. He looked absolutely beautiful in his outfit. We were so pleased to have purchased it from you. Thank you so much! Excellent quality and detail. We are so proud of him. I will definitely be purchasing from your shop in future.

Silvia Geiger from Slovakia 21 Oct 2021

Thank you for the great customer service as always. My pleasure pleasure to shop in your store. I think you’re the best out of all luxury fashion stores that I shop that. Even for women included

Armman Baghoomian from United States 16 Oct 2021

Recieved the item. Thank you for the quick delivery and great customer service. I will definetly recommend Childrensalon to friends and family. Smooth sailing,

Sue from Canada 14 Oct 2021

Your service was wonderful , delivery was exceptional, I thank you.

Ola Januszewicz from United Kingdom 13 Oct 2021

Good evening, I do not usually send emails like this but I really think this company deserves a recognition for the excellent customer service. I have been your customer since my little girl age four now was born. I welcomed my baby boy 6 months ago and still love buying from you. The quality of the clothes, the shipping, delivery and what is the most important to me the customer service is excellent. Staff are always happy to help and feel like they go above and beyond with customers questions and requires. I really don’t think many businesses these days value customers as much as you do so thank you so much for making me going back to your boutique every time I would not shop else where.

KB12 Oct 2021

Brilliant Service, Ordered Friday afternoon with standard delivery, delivered Next morning. very fast and efficient!

miriam scharf from United Kingdom 11 Oct 2021

Thank you, I really appreciate your wonderful customer service! Keep well, Miriam

Louise Worswick from United Kingdom 10 Oct 2021

Brilliant service as always thank you so much xx
My Account My Settings