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Customer Feedback


Gillian Hepburn from United Kingdom 7 Jan 2021

My order was created yesterday, shipped yesterday and received today. This is high quality service which is fantastic! Everytime I order from Childrensalon I always receive this level of service and as Brittany said below, the sweets are a real treat, thank you ! I look forward to ordering again really son.

Sameera Khan from United Kingdom 7 Jan 2021

Thankyou. It was lovely ordering from you guys, amazing standard and service.

Georgiana Simion from Ireland 6 Jan 2021

"The best chat service ever!Danielle was very helpful she find solutions for everything and answered to all my questions about products .I really recommend this company and Danielle !!100% "

Brittany Small from United Kingdom 6 Jan 2021

Super Impressed! Ordered yesterday morning (first order) and it arrived lunch time today. Literal next day delivery!! You could teach Amazon a thing or too! I'm so chuffed with my purchases. They are beautiful! The sweets were a lovely little extra. My little ones enjoyed them. Thank you so much!!

Mandy Lowe from United Kingdom 5 Jan 2021

Hi all. I wanted to take this opportunity to thank you all so much for your help regarding the coat we exchanged for the larger size. Couldn’t have asked for a better service, and it was greatly appreciated by my niece who’s son my I add looks fabulous in his new outfits. May I wish you all a very happy and safe new year and I’ll be ordering again soon.

Mumtotwopickles from United Kingdom 5 Jan 2021

Absolutely super service! I ordered a beautiful Joules coat in the Christmas Sale, it was dispatched virtually straight and delivered in super quick time. It was packaged beautifully and presented with care. The coat was stunning but we have had the same coat each year so we knew what to expect. I would definitely buy again! Thank you for such a pleasant experience!

Kayleigh Pennie from United Kingdom 4 Jan 2021

ordered boxing day, dispatched boxing night! super fast service, took a few days extra with DPD due to everything going in but that's nothing to complain about! most beautiful packaging and lovely touch of sweeties! Will definitely be coming a life long customer❤ thank you x

Виктория from Finland 3 Jan 2021

Спасибо . Отличный магазин , пожалуй , самый лучший . Очень быстрая и качественная обратная связь . Я делала заказ впервые и ваши сотрудники помогали на всех этапах . Измерили платье на столе , что помогло правильно выбрать размер . Вещи пришли отлично упакованные . Спасибо Вам за отличный сервис и больших успехов в Новом году . И еще ...дочка сказала , что все чудесные вещи хочет покупать только в вашем магазине .

Kay Larvan from United Kingdom 3 Jan 2021

Hi my goodness such quick delivery, wrapped so beautifully and so please with my purchase. I will definitely use again. Husband enjoyed the sweets.

Jo Air from United Kingdom 1 Jan 2021

Alex Q so much. I have to say what a fantastic service and a personal email. Thank you so much. I am very much looking forward to receiving the new coat. Wishing you a very happy New Year and I can’t rate Childrensalon enough. Thank you Alex take care

Debbie Ralph from United Kingdom 31 Dec 2020

I just wanted to say what a fantastic service you offer. Your sale is amazing and I have bought some lovely things for my grandchildren. The choice of children’s clothes is better than any other site I have visited. I have used you now for a couple of years and will continue to shop with you and tell my friends and family to visit your website. Your orders come packaged beautifully and it arrives so quickly, within a day or two! I don’t know how you do it! Once again my thanks to the team and would like to take this opportunity of wishing you all a very healthy abs happy new year! Regards..... a very happy customer!

Susan Weldon from United Kingdom 31 Dec 2020

I am very impressed with the quality of the goods from ChildrenSalon & also your customer service. I will certainly be using the site again.

Mckenzie Movements from United Kingdom 31 Dec 2020

Order received thank you very much. Nice fit and fast delivery.

Stephan van den Berg from Netherlands 30 Dec 2020

Hi Hi! A message from Holland! We ordered a few times clothes for our kids and we want to say that childrensalon is Great! Always a beautiful collection, Great service and very fast in delivering. Thank you so much! Greets from Holland

Gillian Murray from United Kingdom 30 Dec 2020

Just wanted to say I love your stock and your delivery time is amazing again. My order has come so quickly despite coronavirus restrictions and Christmas holidays.

Bella de Bassano from United Kingdom 30 Dec 2020

I just wanted to mention how impressed I have been with your customer service and efficiency. I will certainly be buying from you again.

Claire Bates from United Kingdom 30 Dec 2020

Great experience! Ordered Boxing Day and already arrived! Beautifully packaged and a little pack of sweets included too! Very happy with our purchases! Thank you

عذبه الشعيبي from Saudi Arabia 29 Dec 2020

شكرا لك وعلى حسن استماعك وسرعه الاجابه

Mariyah Kayani from United Kingdom 29 Dec 2020

To whom this may concern, I am writing regarding my recent order, I was so impressed with the quick delivery, excellent packaging and great overall quality of products that I felt I needed to say a quick thank you for my order! I never usually write feedback however, I was so impressed it would be a shame not to. Thanks again,

Shaikha Ali from Bahrain 28 Dec 2020

Lovely and friendly

Wakako Fujita from Japan 27 Dec 2020

Thank you for your consideration! Shopping at the Children's Salon is fun and always exciting. I'm looking forward to it! !! Have a nice New Year ♡

ELAINE BUCK from United Kingdom 27 Dec 2020

Good morning. We just had an excellent experience with Ahmed in Customer Support. We had a problem with a Christmas order for our granddaughter age 3. Ahmed was helpful, efficient, pleasant and - most importantly - he solved our issues. We have ordered from you before and certainly will do so again. Thank you and keep up the good work.

Maryam Albanna from Bahrain 27 Dec 2020

You have such a lovely collection and wonderful staff and customer service This is one big reason why i keep coming!

Jacqueline Hayes from United Kingdom 22 Dec 2020

Amazing service 5 ⭐️ every time, thanks so much :)

شروق القحطاني from Saudi Arabia 20 Dec 2020

وصلت الطلبيه جداً جميله وسرعة التوصيل ممتازه

lilian lawless from United Kingdom 20 Dec 2020

Hi i just wanted to say thank you for my order i received this morning,, it is beautiful.. i only ordered it yesterday, so well done to all staff , for your hard work. i have bought a few dresses for my great granddaughter, & they all have been lovely. . i am sure i will be ordering more soon, thank you again for your wonderful service,, merry Christmas, to you all Take care & stay safe

Tracy Mutch from United Kingdom 20 Dec 2020

Gorgeous clothes bought a few items from here beautiful quality packaged gorgeous will definitely buy again thank you xc

Linda Fitzsimons from United Kingdom 19 Dec 2020

Hi would just like to say my ordered arrive on time and am over the moon with the jacket I ordered for my son. It looks exactly how it does on the website. The packaging that it came in was stunning and also the little card with Christmas wishes on it and the little packet of sweets was such a lovely and thoughtful thing to do I must say that the quality of your customer service was amazing would highly recommend you to anyone and will definitely be buying again from your site. Kind regards and merry Christmas

Staycie Swaysland from United Kingdom 18 Dec 2020

Absolutely amazing 5* customer service

Lalitha De Somer from Belgium 18 Dec 2020

Very good service

Jessica Tew from United Kingdom 16 Dec 2020

Hi just wanted to give you a MASSIVE THANK YOU for your service from day Ordering to it being delivered to my front door this morning!! Absolutely fabulous!! The packaging was beautiful opening the parcel was an absolute delight and I need to say the delivery driver even phoned me due to some address missing on the box! Am so happy with your service and will be definitely ordering from you again!! Keep up the hard work it’s very much appreciated I work in the hospital but off now to have my baby and feeling with festive with my new order!!!

Harpreet Rai from United Kingdom 16 Dec 2020

EXCELLENT customer service again from your team. Merry Christmas to you all

Michelle Clements from United Kingdom 14 Dec 2020

Can I just say I received my order not long ago and Just wanted to say thank you so much was so beautifully Packaged and a lovely little sweet treat for my son, The slippers are beautiful and your attention to detail And care on your packaging and presentation is lovely. Thank you very much and my son loves his new soldier Slippers . Merry Christmas and thanks again!

joanne lehtihet from United Kingdom 12 Dec 2020

Thank you so much for everything your service is 10000%.

Catherine Griffin from Ireland 11 Dec 2020

Absolutely delighted with my order i ordered 2 days ago and it just came this morning Quickest delivery iv actually Ever got!! Thanks so much love it

Catherine from United Kingdom 10 Dec 2020

Wonderful prompt service, arrival within 2 days. Beautifully packaged and product what just what I wanted - excellent quality. Very impressed!

Lisa-marie France from United Kingdom 10 Dec 2020

Highly recommend! ordered dress for my daughters Nursery Christmas Party next Wednesday. placed the order on Sunday afternoon (to give it over a week to arrive) and it was delivered Monday morning no extra delivery charges! Lyla loves her dress. 20.5 hours from placing order to parcel delivered, amazing service!

Jennette Lord from United Kingdom 10 Dec 2020

Excellent customer service! Ordered at 14:05pm yesterday (Sunday) and our parcel has already arrived! All beautifully wrapped and a bag of sweets tucked in there too! Thank you! The tartan mayoral dresses are excellent quality! 5

Sarah Chiwerera from United Kingdom 10 Dec 2020

OMG, I have NEVER received such a beautiful parcel in my life. You packaging alone is gold standard. I had to complement you on that. I shall review the tights when I open them

Dennis Whiteley from Australia 9 Dec 2020

Thank you for the beautifully packaged swim goggles you posted for my granddaughters. I didn't check to see where they were coming from and was surprised that they came from the UK. The tissue wrapped package, the paperwork in an envelope, the greeting card, and the little packet of Harbro lollies...all make it a lovely means of sending a parcel. We live in a regional area of NSW, beautiful Tea Gardens, so online shopping is a blessing for us. We rarely receive such a lovely parcel with no bubble wrap or similar fill. I can't wait to see my granddaughters' reaction to their goggles. And, oh yes, as there are two recipients, my husband and I felt it was only fair to eat the lollies ourselves so as not to create conflict between the girls.
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