Customer Feedback
Comments
Tracy Wadsworth from United Kingdom 26 Jan 2022
I had never heard of this site before and only found it by chance when putting product I was looking for in Google search and was a little unsure of ordering, but read reviews and decided to make my purchase.I can honestly say that all these positive reviews are spot on. I am so impressed, delivery was fast, purchase was nicely packaged with a sweet treat inside. Product itself was excellent quality and much nicer than expected. Will definitely shop here again and recommend to everyone. Thank you so much.
Layla Almajed from Saudi Arabia 25 Jan 2022
دائما وابدا لتشلدرون
Ali Carley from United Kingdom 23 Jan 2022
Hi, I just wanted to let you know that I’m so impressed with your online service !!
I ordered a coat for my son yesterday and it’s already arrived.
It’s perfect ! Thank you
Kate Packheiser from United Kingdom 13 Jan 2022
Thank you so much. Your service has been exceptional! We are so pleased with my sons new coat, especially how it was presented on arrival and the sweets were a lovely tough.
Keep up the great work we will definitely be buying from you again plus spreading the word about your excellent company:)
Ruth Hume from Australia 12 Jan 2022
Once again thank you Childrensalon for wonderful service. You are second to none.
All the best and continued success for 2022.
Stay safe.
Khaula AK from United Arab Emirates 10 Jan 2022
Thanks for your help! A very nice customer service
Sarah Davies from United Kingdom 9 Jan 2022
This is a great company, with not only beautiful clothes, but they take an extra bit of care and attention. Haribo in the delivery box, and sent by dpd so you know when your items are coming. I would highly recommend.
Mada A-Alsmari from Saudi Arabia 4 Jan 2022
Beautiful, unique and elegant
Merihan Hayir from Saudi Arabia 2 Jan 2022
You guys have a great service
Jena Smith from United States 1 Jan 2022
You are the best children’s store!!!!!
Margaret McKay from Australia 30 Dec 2021
Excellent as usual
Jackie Rossi from United Kingdom 26 Dec 2021
Merry Christmas and thanks for a fantastic service as always ☺️
Sarah Ketcher from United States 24 Dec 2021
Love love loves Elina!!! Not only did she go above and beyond with me, she even had the decency to answer my 7-year-old daughter's questions regarding TX accents vs British, vs all in general. Good customer connection is what either makes or breaks a company and as long as you can hold onto this keeper you will not break. I'm joining the Rewards now and going to get my shopping on. Just have her conduct the CS interviews and do the training program and every interaction will be a success. Or you could clone her! Just kidding! Please thank her for us!!
ABUL KALAM CHOUDHURY from United Kingdom 24 Dec 2021
Dear Management at Childrens Salon,
I trust that you are well.
I would like to bring you the attention of your employee Isabella. My apologies if I have misspelt her name.
There was some type of miscommunication with DPD regarding my order this week, where there was a real threat of the order not arriving to me in time before Xmas. Adding to the problem, I was leaving London for Birmingham on the morning of Xmas, therefore had my delivery not reached me in time, it would have been a spoiler for the children.
I called in on Wednesday evening where Isabella took the call. Immediately she fully understood the situation and calmed my nerves down instantly. She assured me that whilst she cannot promise anything, that she would do everything she can to ensure she solves the issue.
Isabella did just that, and followed up on her promise to call me the very next day (Thursday) to let me know that she has arranged the delivery for Friday (today) and that I would be receiving the parcel by noon. I’ve just signed the parcel in and very relieved.
People often either don’t bother or forget to leave valuable feedback on good experiences that they have with companies, although very quick to negative feedback when the situation arises.
I would to say how great of an asset Isabella is to your company and as such an exemplary member of your organisation.
Many thanks Isabella, and wishing you all a very merry Xmas.
Sonja N. from United States 17 Dec 2021
I never write reviews, and I am a very cautious person when it comes to buying anything from the internet unless it is like Amazon or eBay or some other well-known store! I was desperately trying to find my 13-year-old son some "designer" belts he requested for Christmas, found two for a reasonable price, and went ahead and bought them scared I was going to let down.
I was very wrong!! I not only received the product in a cute package but also I received it within 4 days!! I am so excited for my son to open his gift, Thank you childrensalon for being a legit trustable site!! I will definitely be shopping here again real soon!! Childrensalon will make one teen boy extremely happy this Christmas, thank you and MERRY CHRISTMAS to you all!
Chrissy Stevens from United States 17 Dec 2021
Very helpful Alex is very wonderful and great
Margaret McKay from Australia 17 Dec 2021
Great service as usual
Cliff Kast from United States 17 Dec 2021
Absolutely love your store/website. Selection is great. Service is great. Quality is out of this world, so much better than the stuff I purchase here in the states. I've been getting things delivered from overseas faster than products I order domestically here in the U.S. You're my favorite go to place to get my little gal the best outfits. I get so many requests as to "where did I get her outfit". Thanks ChildrenSalon! And we love the little candies in the packaging. You're the kind of company others should learn from! Keep up the great work!
Emer Nash from Ireland 17 Dec 2021
Childrensalon is my favourite website for childrens clothes and I always recommend it to family and friends for occasion outfits for their children. They are never disappointed with the quality.
fatma Al Marzouqi from United Arab Emirates 13 Dec 2021
Thank you very much I hackberry received my order today and it is perfect
Selina McCormack from Ireland 12 Dec 2021
This chat service is brilliant ! All company’s should do this ! Thanks again
Norman Holmes from United Kingdom 8 Dec 2021
I can see why you have award winning customer service, because it really is first class.
Well done!
Aaron Shellie from United Kingdom 4 Dec 2021
Your company has had great service from the beginning, I’ll definitely be ordering again in the future. thanks for the help
Oksana from United Kingdom 30 Nov 2021
I couldn't find a winter hat for my 3 month old that wouldnt be too big until I found you. Its a perfect fit Great quality, fast delivery and very delicate packaging. Overall really happy and I want to say thank you again for your service. Keep up the hard work . Thank you :))
Hannah Francis from Ireland 30 Nov 2021
Just want to say something nice! I recently ordered from you - 4 separate gifts in gift boxes. Arrived perfect looking amazing and so gorgeously wrapped within 5 days.
Gorgeous and just perfect.
Not a single mistake!
And no prices on the tags.
Someone is doing a great job.
Happy Christmas!
Rimante Kinciute from United Kingdom 27 Nov 2021
We very happy children salon internet page and fast delivered and small present inside box :)
Pam from United Kingdom 25 Nov 2021
I made a mistake whilst adding an item to my basket, I hadn't realised that two other old items were still in basket. Placed order. It wasnt till received my confirmation email from childrensalon that I realized my mistake.
I phone customer service and the young lady was so lovely. She dealt with the situation without delay . She was so proffestional/approachable. The Best customer service . Well done to Childrensalon team.. Truly appreciated
Faisal Alzamzami from Saudi Arabia 18 Nov 2021
Thank you very much for the high quality suit and fast delivery. We appreciate a lot
Caryn Shaw from Switzerland 15 Nov 2021
As always, excellent customer service! Thank you.
Imad Al-Tawil from Israel 15 Nov 2021
A message to the wonderful Hanadi, Childrensalon team u r lucky to have such an amazing person, she is kind and helpful, thanx you a lot again. I will be dealing with you again for sure. Best of luck
Camilla Mcglory from United Kingdom 14 Nov 2021
Always lovely service thank you xx
Samantha Wright from United Kingdom 13 Nov 2021
Thank you so much Alex
I hope you are well and okay too.
Thank you so much for the refund of the coat..
Your customer service support is impeccable, thank you so much for a quick and efficient response and solution
Seriously an outstanding company
Thank you again
Debbie Davey from United Kingdom 13 Nov 2021
Fab customer service!
Catherine Tighe from Ireland 9 Nov 2021
I’m blown away by the customer service , the little gift of sweets for my granddaughter, and the beautiful way it was packaged , thank you so much , I will definitely recommend this company
Elizabeth Malek from United Kingdom 8 Nov 2021
I have ordered a few items recently due to our local Children's boutique closing and I am very impressed with Childrensalon. Everything from ordering to delivery information, the online Chat is very simple and professional.
5* from me and I will definitely be ordering again and recommending you.
susie o leary from Ireland 5 Nov 2021
Ordered a duck comforter yesterday in Ireland and received it today, so fast it was amazing and left a little bag of jellies for my daughter who was delighted.. thanks so much for their hard work.
Fiona R from United Kingdom 5 Nov 2021
Told class service and hassle free. Very quick delivery. Beautifully packaged. Text updates on delivery were spot on.
barbara mclean from United Kingdom 3 Nov 2021
I placed an order at teatime yesterday and it arrived this morning before lunch! Thank you so much for your wonderful service, I will definitely be ordering from you again.
Geraldine Murphy from Ireland 3 Nov 2021
Thank you so much for all your help, Childrensalon are a refreshing pleasure to shop with,
Have a really good day,
rebecca devenney from Ireland 3 Nov 2021
Alex was amazing help so helpful with matching socks up to the outfit i was ordering for my baby 10 out of 10 :)