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Customer Feedback

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Janet Redmond from United Kingdom 26 May 2024

Thankyou so much for my latest order and my gift of the stunning candle, I’m on cloud nine, I Love it, Thankyou once again

Lyn Kim from Australia 22 Apr 2024

Great communication and great product available for kids and I couldn’t be happier and highly recommend your company.

Nure Russell from United Kingdom 16 Apr 2024

Excellent customer service. Prompt, professional and friendly. The person who helped me was Jo.

الجوهره ناصر from Saudi Arabia 14 Apr 2024

Than you so much, Your dealings are great and I will always be your customer.

Mrs. Jane Baker from United Kingdom 17 Mar 2024

I would like to compliment you on Caramello kids lilac tracksuit. Our grandddaughter is thrilled with her new outfit and so are we. The quality and detail were of a very high standard.

Aliz Chafer from United Kingdom 5 Mar 2024

thank you very much! That is one amazing customer service!! I have booked the collection of the boots for tomorrow with Royal Mail.

Arpine Vardanyan from United States 1 Mar 2024

Dear ChildrenSalon Customer Service, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the exceptional customer service I recently received from your team. My experience with Children's Salon was nothing short of fantastic. From the ease of browsing your website to the promptness of delivery, every step of the process was seamless. Your attention to detail and commitment to customer satisfaction truly set you apart. I also want to extend a special thank you for your assistance in organizing my return. Not every online shop offers such high-quality service, and I was genuinely impressed by your professionalism and efficiency. Overall, my experience with Children's Salon was outstanding, and I will not hesitate to recommend your shop to others. Thank you once again for your excellent service, and I look forward to shopping with you again in the future.

Gracia RUBUYE from United States 29 Feb 2024

Merci beaucoup En tout cas en mageur partie j’aime la qualité de vos articles et leur classe

Шейлин from Azerbaijan 16 Feb 2024

хорошо что вы есть

Севиндж from Azerbaijan 16 Feb 2024

Уже как 5 лет люблю вас

Fradel Weinberger from United States 21 Jan 2024

As always, best selection and service @childrensalon

Michael Lagou from United Kingdom 17 Jan 2024

I’d like to take this opportunity to say, what amazing customer service you have provided us with. You have been prompt and attentive, and even chased us up when you hadn’t received the jacket. I will be recommending Childrensalon to friends and family and will certainly carry on purchasing from you in the future.

Georgina van Hien from United Kingdom 11 Dec 2023

I just want to say thank you for the super efficient processing and delivery of the order! Came perfectly packaged too

Anne Bailey from United States 8 Dec 2023

My US-based order arrived in just two days, even though it came from the UK at the height of Christmas rush. It was beautifully packaged, with a cute bag of gummy treats to tied on top of the gift. The good-quality clothes have snazz and style. CS has a person who can help with sizing, so it's easy to translate EUR and UK sizing to US equivalents. When I needed to make a return, CS was equally professional and helpful: They sent a UPS mailing label and 3 copies of the invoice so my return will process quickly through UK customs. All I had to do was drop the pkg at UPS. I did pay a modest fee for the return, but it was a tiny fraction of what it would have cost to ship at regular UPS rates.

Carolyn Ritacca from United States 5 Dec 2023

I just can't thank you enough for having the very best selection of all children's clothing of any web site on this planet . As you can see I've made three separate orders because I can't seem to stop buying for the three "grandwonders" that I have in this family. Thank you , and thank you for all the sock selections that you have!!! All the best

Lauren Tompkins from United Kingdom 28 Nov 2023

Thanks so much Such a great customer service team I never feel not taken seriously and always come away satisfied so thanks :)

Mia from Albania 27 Nov 2023

Unbelievably fast service!

krisztina varlaki from Israel 22 Nov 2023

Hello, Today I got my son's trousers and I wanted to share my appreciation with you. This is my 5th order and you, guys never disappoint me. The quality is awesome, and gosh, the packaging!!! My son loves looking for those small candies that are hidden btwn the clothes... so thoughtful of you! Thank you so much for your impeccable service.

Guadalupe Benites from United States 13 Nov 2023

I am writing this message to thank you since today I just received the shoes that I ordered for my little son. and they arrived just in time. They are the best shoes I could have bought since they are for a special day for my son, because he will wear them on his baptism day

Sara Tachoukaft from United Kingdom 7 Nov 2023

Amanda has been most helpful. Very quick and efficient in changing my delivery option to suit my needs! Great customer service!

Cristina Procopciuc from United States 6 Nov 2023

Awesome customer service!

Anais Hamelin from United Kingdom 3 Nov 2023

I am always super impressed by your efficiency

Charlotte Marsh from United Kingdom 3 Nov 2023

Since my daughter was a newborn her clothes is from Childrensalon. Now she is big and she called Childrensalon her shop. Every year she is having Christmas photos sessions. And with your amazing outfit is always absolutely stunning.

Angelina Cerracchio from United Kingdom 27 Oct 2023

Can I just say how wonderfully they were packaged will be using your site again

Susan Roberts from United Kingdom 2 Oct 2023

Hello from a happy customer I ordered a pair of Joha merino baby bootees yesterday afternoon and they were delivered by 11.00am today. Gorgeous, soft bootees, beautifully packaged, and great customer service. Thank you.

Laura Campbell from United Kingdom 26 Sep 2023

the best customer service by far

Jeyhun Ahmedov from Azerbaijan 1 Sep 2023

I express my deep gratitude to the whole team. Everything came ahead of time. You are the best in the world. Thank you all. May the Almighty protect you all. Good luck, health and happiness to every employee of your company and in your person to all your families and your children. Thank you!

amna al moosa from United Arab Emirates 28 Aug 2023

You have the best customer service.

Lubica Telehanicova from Slovakia 27 Jul 2023

Good day, Thank you very much for the quick delivery of my order. I want to assure you that the goods arrived beautifully packaged and made my granddaughter very happy, all the things fit her beautifully.

Marino Solomou from United Kingdom 23 Jul 2023

I use your website all the time for my new nephew and my even more recent little niece. The orders were for her as she was born a couple of days ago and I just wanted to give some hugely positive feedback. I placed the orders Saturday lunchtime and they arrived this morning - what outstanding service! I am always happy with the items I order from you and they always arrive very quickly but this surpasses even your own amazing pace of delivery. Just wanted to acknowledge it and say thanks!

PATRICIA PARKER from United Kingdom 17 Jul 2023

the items arrived very quickly, quality are so good, the packaging are so lovely

Friedy Tiefenbrunner from United Kingdom 11 Jul 2023

Many Thanks for your excellent service children salon have excellent service

kelly broadhurst from United Kingdom 10 Jul 2023

very quick response to questions very helpfull helped me find the perfect fit for my son fast delivery

Wendy Brearley from United Kingdom 7 Jul 2023

After making a few purchases from this company in the last month, I’ve been so impressed with their customer service. Any queries are answered super quickly, and the items are delivered so fast. Will definitely be shopping from here again in the future.

Mihaela Balha from United Kingdom 4 Jul 2023

I've just received my 1st order. Fantastic experience, so cute the wrap and the little bag with sweets...everything was just perfect! Loved it! I deffinetly recommend!

Sarah Mitchell from United Kingdom 29 Jun 2023

Hi I would just like to say a big thank you for your customer service - I placed my order and wanted it for holiday - but had to message specially to see if you could accommodate it arriving next day for us and you did!!! We were so pleased and the outfits looked so lovely on we are so pleased!! Thank you so much!!!

Maria Conway28 Jun 2023

I have been using Childrensalon for all our holidays and formal events, since 2020 and it is an absolute gem, we love the clothing selection and the seamless returns. They have such classic styles that are so difficult to find anywhere essentially for a teenager! I would 100% recommend.

asma from Saudi Arabia 27 Jun 2023

ارى طفلتي اميرة حقيقه عندما اقتني لها قطعه من هنا ، شكر لكل القائمين هنا .

Mel Brown from Australia 14 Jun 2023

Package arrived in 4 days to regional Australia!!! Unbelievably fast service. I ordered a size big for my daughter as she can grow into the shoes then I don't have to worry about international returns as I hadn't ordered these brands before. Really happy with my purchases and the quality.

Jumanh from Saudi Arabia 13 Jun 2023

مرحبا .. سعيدة جداً بتعاملي مع تشلدرن صالون وسهولة الطلب والتوصيل وجميع الخدمات وطرق الدفع المتوفرة شكراً لكم
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