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Customer Feedback

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Jeannette Poon from Singapore 1 Dec 2022

I just received my order yesterday. Everything was in good order as described. Packaging was robust, items were well protected and delivery was speedy. Thanks a million!

Fiona Rooney from United Kingdom 23 Nov 2022

Good afternoon, I just wanted to send a thank you - I’m a regular customer and I always feel spoiled when our packages arrive from you. I’ve just received the two beautiful knitted hats I ordered for my little girl, gorgeously presented as always. The parcel came tissue wrapped with cute sweets, all my smart paperwork and a very lovely little box of crayons as part of your birthday celebrations. It means so much to receive a parcel that’s been packed with such care and appreciation for your customers. Things like this make me keep coming back to spend with you, as well as the lovely ranges you sell. It’s a joy to shop with you and I wish shopping was like this everywhere. I’m not a usual emailer of feedback, but I wanted you to know that you’re doing things right :) Congratulations on 70 years! It’s a great achievement. With best wishes and thanks so much again,

Kalumi Kularatne from Australia 21 Nov 2022

Thank you, we received the shoes yesterday through DHL. The shoes are beyond cute. Even better in person. I might never be able to buy shoes from elsewhere. Truly appreciate your service and prompt response.

Sam Jacobs from United Kingdom 19 Nov 2022

Thank you for your excellent customer service

أسماء العوده from Saudi Arabia 15 Nov 2022


B Catton from United Kingdom 14 Nov 2022

Excellent service, I'm really impressed

Hailie Herrington from United Kingdom 14 Nov 2022

So helpful, and well mannered Thank you so much for your help Jetmira x

Marina Mitrevski from Australia 13 Nov 2022

Many thanks for confirming receipt of my returns. For the items I kept, these are so loved! Thank you!! Beautiful website with the most gorgeous selection!

Tiana Duncan from United Kingdom 13 Nov 2022

Fantastic service

Rosemary from United Kingdom 12 Nov 2022

Just received my order for boys coat and hat and delighted with my purchase and the efficiency of the company will certainly being using you again

Carole Dunn from United Kingdom 5 Nov 2022

I received my order today l would like to say l am impressed with your quick service . My gift boxes were very well packaged l will certainly recommend your company to friends and family. Thank you

Lucy from United Kingdom 3 Nov 2022

Delighted to see Childrensalon casting a diverse range of models for their website. I am a disabled customer myself. Allowing children to see other children that look like themselves or their familiy members is so important. Thank you!

Amy Moulding from United Kingdom 1 Nov 2022

Iv recently made and order, and just want to say what an excellent service ! Delivered in record time ! The packaging was gorgeous too. Very happy.

Samia Baaej from Australia 21 Oct 2022

Hi, we have just received the orders and I am extremely happy with all of the items I did buy. The quality and sizes are all perfect! Thank you very much for you assistance with the measurements! Yes, please say thank you too all of the team especially who did help me with the measurements!

Shaindy Ausch from United States 7 Oct 2022

Hi, i just received my order. What a thoughtful touch to send along the treats. My children will be delighted. And the coats are beautiful! Have a wonderful weekend

Mahra Al Ansari from United Arab Emirates 24 Sep 2022

I really love & enjoy shopping on this platform Its so efficient like no other I haven’t seen such efficiency on any website/app so far I purchase online alot I always say this to my family & friends, that childrensalon feels like 2-steps away from home from how much its easy & comfy to shop within!

Lauren Pooley from United Kingdom 13 Sep 2022

Always a five star service from their easy to navigate website with lovely personal touches of gorgeous wrapped packages and sweets - Competitive prices too - always Support the businesses that support you not the big chains

Jean Webster from United Kingdom 5 Sep 2022

Just received my first order from you and have to say I am absolutely over the moon with my purchases.I have never used your site before our little one is just progressing to age 1 size wear and I am really looking forward to buying whatever I can from you.Thanks very much for your speedy delivery and the beautiful items I have received. Thank You

Emily Karayilan from United Kingdom 2 Sep 2022

Thank you for such a simple and fantastic service. My order arrived very quick and was presented beautifully. I will definitely be ordering again.

Michelle Ryan from Canada 26 Aug 2022

Hello ladies! I just wanted to say I finally made my first order. I went smaller on the first one just to get a feel for what the duty will be and see if I got the sizes right. But if all goes well with delivery and product I will be placing many future orders. I want to thank all of the wonderful ladies involved in the process who helped me with all my questions. Great customer experience so far! I look forward to receiving my items for my little girl to go back to school and I'll be sure to leave a great review. Thank you all so much!

SH Scotland14 Aug 2022

The item was unsuitable but I got free return and a prompt full refund. Easy to deal with

Suzanne Watts from United Kingdom 28 Jul 2022

The christening outfit is beautiful and it fits my grandaughter. I just want to thank you for being so understanding, and giving me time to try it on her. Looking forward to seeing her in the beautiful set on her Baptism Day.

joann eastman from United States 26 Jul 2022

You have undeniably the best staff, everyone has gone "the extra-mile" especially dealing with over the pond buyers

Rebecca Hanlon from United Kingdom 23 Jul 2022

Just want to say thanks for the amazing service received! Ordered MR sale items yesterday, already delivered to me today! And thanks for the haribo!

Rawan Bataineh from United States 18 Jul 2022

Thank you so much for your excellent customer service.

Jonny Morris from United Kingdom 14 Jul 2022

One of the easiest chat systems and advisors I’ve ever dealt with

Christine Berry from United Kingdom 13 Jul 2022

Thank you so, so much for my order which I have just received - in less than 24 hours!!!! Amazing service and so reasonable too! Took advantage of your sale to buy these for my granddaughter who lives in Hong Kong.

Ali Moran from Ireland 6 Jul 2022

Jetmira was very helpful and polite. It would encourage me to purchase from the website again. Thank you Jetmira.

Lulu Rasheed from Saudi Arabia 4 Jul 2022

مرحبا، شكرا لك حيث انني تمكنت من استلام الطلب اليوم وقبل الوقت المحدد ولو كان بامكاني أضفت تقييم لك وذلك لحسن تعاملك مع المشتري وذلك ان كان لي او لغيري ،تحياتي لك .

Vanessa Timson from United Kingdom 1 Jul 2022

I would just like to say thank you so much for my order and the immaculate service you have provided From ordering, updates on delivery and the packaging and presentation is just fab! Breathe of fresh air! The sweeties were great too - thank you! Would most certainly order from you again!

Beth Coates from United Kingdom 1 Jul 2022

I just really wanted to leave a 5* review and say iv honestly never had such a fantastic customer care service experience (Special mention to Michelle who reached out via email!) Item has arrived beautifully; wrapped, boxed, and amazing quality! Thank you so much!

Lipi Kohli from United Kingdom 27 Jun 2022

Love your customer service!

Raheela Latif from United Kingdom 20 Jun 2022

Hi Thanks for a brilliant service that you provide, I always buy my girls clothes from yourselves.

Alfie Allsop from United Kingdom 16 Jun 2022

Hope to get this soon in the mail, a brilliant quick sign in and everything.. very good website

Amal al-otaibi from Saudi Arabia 15 Jun 2022

Thank you for your easy shopping

Emtethal Alsaad from Saudi Arabia 13 Jun 2022

I love your store so much ❤️

rawan alqassar from Kuwait 12 Jun 2022

Best website Childrensalon and best service

sara khaled from Saudi Arabia 29 May 2022

I am very happy to deal with your site and your customer service is wonderful in every sense of the word

Louise MCLAUGHLIN from Australia 17 May 2022

Perfect thank you for always being amazing and your clothes and the quality is 1000% perfect...

malka shapiro from United Kingdom 10 May 2022

hi, thanks so much for kindly talking the time to measure the item, which saved me the trouble of ordering it, trying it and then having to return it because it would fit too just! Good luck in keeping up your amazing service!!
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