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Customer Feedback

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Comments

Courtney Aleshire from United States 9 Feb 2021

I just want to give the entire team and staff a huge Thank you for such amazing customer service and support! This entire purchase and return experience has been so very great. You guys are extremely helpful and truly care about your customers. Blessings to you all & stay safe!!!

Sian Ives from United Kingdom 9 Feb 2021

Got my bag today. Only ordered it yesterday!.. amazing service and Thankyou for the sweets I’m so happy with it xx

Leah Golding from United Kingdom 5 Feb 2021

Danielle was extraordinarily helpful. Pleasant and offered a good level of insight. I look forward to placing my order following my conversation with her

Laura Louis from United Kingdom 5 Feb 2021

Thank you so much. I’m so impressed with the service I’ve received.

safa noaman from United Arab Emirates 4 Feb 2021

Hello, I just want to thank you for delivering my order on time. I was afraid to travel before receiving them. I am so happy with the great quality of the clothes as well. You are the best You will always be my first choice.

Jaclyn Dickey from United Kingdom 3 Feb 2021

Thank you so much for arranging an exchange and sending them out so promptly. Great customer service.

Margaret arnott from United Kingdom 1 Feb 2021

Hello, Im hugely dissapointed. I just received the goods i ordered. The box was broken (clear panel not stuck to the box), the hat inside was folded incorrectly. The sun hat that should have been in a gift box according to my order, was in a ripped celephane bag and the 'armani'label is hanging off where it should be stitched to the hat. Im sorry to say I will be returning them.

Annette Young from Ireland 26 Jan 2021

My very first purchase and I am a very content customer. The items arrived expeditiously , well packed and top quality. This online shopping experience was just ideal and the company couldn’t be more professional. Thanks indeed!

Suzanne Boland from United Kingdom 22 Jan 2021

Fantastic - very easy returns system. My first time using this clothing website (as original was a gift) but I will definitely be using it going forward. The customer care is fantastic. Thank you.

Kristine Zabina from United Kingdom 21 Jan 2021

Best experience ever. Super fast delivery, ordered yesterday, arrived today morning. Packed nicely.Thank you for sweet little treat for my daughter, she was so happy. Highly recommend this shop

Yvonne Graham from United Kingdom 20 Jan 2021

I am delighted with my purchases which arrived 24 hours after I ordered them and I only paid for standard delivery. I was amazed at the lovely packaging (and the little packs of Haribos). The two coats I ordered for my grandchildren are gorgeous. The quality, price and service I have received from you is the best customer service I have received. I will certainly be ordering more clothes for my grandchildren.

Anne-Marie Loong from Norway 20 Jan 2021

Thank you very much Isabella. We love shopping here due to selection of brands and it has been lovely to discover that the customer service is just as good.

Amber Morton from United Kingdom 19 Jan 2021

Hi there I just came on to say that my order was great! And I really love the products! Will be ordering from here again! Honestly best place I’ve shopped all year not an exaggeration , everywhere else was late, rude etc you handled everything professionally Anyway thank you for your time. Just thought I’d give my feedback personally. You do a fantastic job especially with COVID going on.

Chelsey Vaughan from United Kingdom 19 Jan 2021

Hello, I’m sending this email to thank you for the extremely wonderful customer service I have experienced on my first order! I ordered two Oilily items, and one was too small, so I exchanged it for the next size up via your exchange procedure. I must say, the time it took to receive my return and then send me out my exchange was rapid! I can’t believe how fast it was to receive my exchange! Also, the little packet of sweeties for my child is so delightful! Such a lovely gesture! Thank you for such wonderful service in such hard times, it has made my day to receive my child’s exchange. Will definitely be using you to purchase my child items again!

Janet Pinto from Israel 17 Jan 2021

I love buying online, and for sure , Childrensalon gives the very best service! Thanks you

sue lundrigan from Canada 16 Jan 2021

great

Michal Freier from Israel 15 Jan 2021

I absolutely love your brand and shipping on your site! Thank you. Michal

Sandra Jones from United Kingdom 14 Jan 2021

I would like to send my sincere thanks for your amazing service under these most difficult times regarding my previous order and today’s order Thank you again and keep safe and well.

Chelsey Vaughan from United Kingdom 14 Jan 2021

Hey! I just received my order and I would like to say thank you for the rapid delivery and the lovely little packet of sweets for my child, she was very happy. And I am very happy with my items, they are beautiful

Simpson from United Kingdom 14 Jan 2021

Amazing sevice, orderd late afternoon got shoes early morning next day. Lovely quality product. Eco packaging and beautifully wraped with little treats. Fantastic will deffo be coming back.

Geja from Netherlands 13 Jan 2021

First order placed yesterday, arrived today in the Netherlands. Amazing service and the babyclothes are so beautiful, thank you.

Noor janahi from Bahrain 11 Jan 2021

First the order just went very smoothly and paid for it the app is wonderfull easy to search and dive and filter I was happy then after that the delivery was so fast which made me extra happy And when i recieved the package I was like :) The packaging!! Amazzzzzing A box then a wrap with ur sticker on then each item with plastic this is fantastic and even more A candy for the kids Its been a long time since I received a Professional and friendly delivery as yours Big thanks to who ever worked on my order from the very beginning until its on my door step Thank you all

Gillian Hepburn from United Kingdom 7 Jan 2021

My order was created yesterday, shipped yesterday and received today. This is high quality service which is fantastic! Everytime I order from Childrensalon I always receive this level of service and as Brittany said below, the sweets are a real treat, thank you ! I look forward to ordering again really son.

Sameera Khan from United Kingdom 7 Jan 2021

Thankyou. It was lovely ordering from you guys, amazing standard and service.

Georgiana Simion from Ireland 6 Jan 2021

"The best chat service ever!Danielle was very helpful she find solutions for everything and answered to all my questions about products .I really recommend this company and Danielle !!100% "

Brittany Small from United Kingdom 6 Jan 2021

Super Impressed! Ordered yesterday morning (first order) and it arrived lunch time today. Literal next day delivery!! You could teach Amazon a thing or too! I'm so chuffed with my purchases. They are beautiful! The sweets were a lovely little extra. My little ones enjoyed them. Thank you so much!!

Mandy Lowe from United Kingdom 5 Jan 2021

Hi all. I wanted to take this opportunity to thank you all so much for your help regarding the coat we exchanged for the larger size. Couldn’t have asked for a better service, and it was greatly appreciated by my niece who’s son my I add looks fabulous in his new outfits. May I wish you all a very happy and safe new year and I’ll be ordering again soon.

Mumtotwopickles from United Kingdom 5 Jan 2021

Absolutely super service! I ordered a beautiful Joules coat in the Christmas Sale, it was dispatched virtually straight and delivered in super quick time. It was packaged beautifully and presented with care. The coat was stunning but we have had the same coat each year so we knew what to expect. I would definitely buy again! Thank you for such a pleasant experience!

Kayleigh Pennie from United Kingdom 4 Jan 2021

ordered boxing day, dispatched boxing night! super fast service, took a few days extra with DPD due to everything going in but that's nothing to complain about! most beautiful packaging and lovely touch of sweeties! Will definitely be coming a life long customer❤ thank you x

Виктория from Finland 3 Jan 2021

Спасибо . Отличный магазин , пожалуй , самый лучший . Очень быстрая и качественная обратная связь . Я делала заказ впервые и ваши сотрудники помогали на всех этапах . Измерили платье на столе , что помогло правильно выбрать размер . Вещи пришли отлично упакованные . Спасибо Вам за отличный сервис и больших успехов в Новом году . И еще ...дочка сказала , что все чудесные вещи хочет покупать только в вашем магазине .

Kay Larvan from United Kingdom 3 Jan 2021

Hi my goodness such quick delivery, wrapped so beautifully and so please with my purchase. I will definitely use again. Husband enjoyed the sweets.

Jo Air from United Kingdom 1 Jan 2021

Alex Q so much. I have to say what a fantastic service and a personal email. Thank you so much. I am very much looking forward to receiving the new coat. Wishing you a very happy New Year and I can’t rate Childrensalon enough. Thank you Alex take care

Debbie Ralph from United Kingdom 31 Dec 2020

I just wanted to say what a fantastic service you offer. Your sale is amazing and I have bought some lovely things for my grandchildren. The choice of children’s clothes is better than any other site I have visited. I have used you now for a couple of years and will continue to shop with you and tell my friends and family to visit your website. Your orders come packaged beautifully and it arrives so quickly, within a day or two! I don’t know how you do it! Once again my thanks to the team and would like to take this opportunity of wishing you all a very healthy abs happy new year! Regards..... a very happy customer!

Susan Weldon from United Kingdom 31 Dec 2020

I am very impressed with the quality of the goods from ChildrenSalon & also your customer service. I will certainly be using the site again.

Mckenzie Movements from United Kingdom 31 Dec 2020

Order received thank you very much. Nice fit and fast delivery.

Stephan van den Berg from Netherlands 30 Dec 2020

Hi Hi! A message from Holland! We ordered a few times clothes for our kids and we want to say that childrensalon is Great! Always a beautiful collection, Great service and very fast in delivering. Thank you so much! Greets from Holland

Gillian Murray from United Kingdom 30 Dec 2020

Just wanted to say I love your stock and your delivery time is amazing again. My order has come so quickly despite coronavirus restrictions and Christmas holidays.

Bella de Bassano from United Kingdom 30 Dec 2020

I just wanted to mention how impressed I have been with your customer service and efficiency. I will certainly be buying from you again.

Claire Bates from United Kingdom 30 Dec 2020

Great experience! Ordered Boxing Day and already arrived! Beautifully packaged and a little pack of sweets included too! Very happy with our purchases! Thank you

عذبه الشعيبي from Saudi Arabia 29 Dec 2020

شكرا لك وعلى حسن استماعك وسرعه الاجابه
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