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Customer Feedback

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Comments

Teresa O'Rourke from United Kingdom 16 Dec 2019

Thank you so much for all your help and great service. You will make a fairly new grandmother a very happy lady this Christmas as both their mothers were dressed in similar dresses when they where little. Once again thank you

Ximena Wood from United States 15 Dec 2019

You guys are the best, the kindest!! Thank you so much and Merry Christmas to you! ♥️♥️

Sam Colombari from United Kingdom 14 Dec 2019

I had an order (first one order I’ve had with you) and I was amazed at how quickly it arrived, and the way it was packaged was fantastic with the paperwork in an envelope and a small packed of sweets included was 5*. Please pass on my thanks to anyone relevant.

Stacy McCallum from United Kingdom 13 Dec 2019

This is such an amazing idea. Live chat on a website. Wish more retailers had this. Will definitely be a returning customer. Customer service outstanding.

Laura Willcox from United Kingdom 10 Dec 2019

Just received my daughters Christmas clothes only ordered them yesterday amazing service, thank you for the Christmas card and sweets

Kimberly10 Dec 2019

the best customer service I’ve ever received. I went on live chat to discuss the item I was going to buy for my son. I wanted to know wether the item was big or small made, I had messaged at 10.30pm and was sent measurements at 9am the next day and also the lady reserved my items. I am over the moon with this service and can’t wait to purchase more. So well done children’s salon!!!

rasha alazem from Saudi Arabia 9 Dec 2019

great talking to their online support very convenient.

Eileen Jones from United Kingdom 7 Dec 2019

Excellent service and the quality of the dress ordered was also excellent. I will certainly be reordering in the near future, thank you.

Amira AlShamsi from United Arab Emirates 7 Dec 2019

Dear children salon, Greetings I want to thank you for the marvelous clothes which I received today. Nice designs and quality. Really thank you

Rachel Hemsley from United Kingdom 6 Dec 2019

Good morning I would like to thank you for the quick delivery of my daughters coat and the great customer service. Hope you all have a lovely weekend and I look forward to shopping with you again

Susan Rubin from United States 5 Dec 2019

thanks ever so much for being so helpful. Look forward to her getting the lovely coat. And will recommend you guys, Loved your website.

LINDA B WEBBER from United States 4 Dec 2019

I am so impressed with how fast my order came, how nicely it was packaged and the items I received. My first time to order from here. I even received a nice Christmas card and sweets.Thank you. You are a 5 star company!

Adeeba from United Kingdom 30 Nov 2019

Extremely fast delivery although I paid for standard shipping! My order was beautifully packaged as it's near Christmas time, I received a Christmas card as well as a little pack of sweets with my order. Would definitely recommend your website to all my friends! It was my first time ordering from your website and definitely not my last!!

Susanna Hmok from United States 30 Nov 2019

Always happy to shop here , lovely kids clothes , beautiful packaging. And thanks for the Christmas gift card and the lovely sweets :)

Bashair Ali from Saudi Arabia 29 Nov 2019

Childrensalon is the best shopping on line thank you

Louise Lawless from United Kingdom 28 Nov 2019

Just wanted say thank you for my order. It was beautifully packaged and we are delighted with the item. We will definately recommend you to friends. Best wishes Louise & Ruby Lawless Xxx

Valeriya Dimova from Bulgaria 27 Nov 2019

I would like to express my best impressions from your service. I have ordered a pair of shoes for my kid (unfortunately not suitable and I have to return them) on Sunday and yesterday they have arrived. The package was really beautiful, the Christmas card, the candies...it was a pleasure to open it. From the online customers service were super kind and polite. I want to thank you for all of that and to wish you Happy holidays. This won`t be my last order from Childrensalon fro sure :)

Jolene Clark from United Kingdom 26 Nov 2019

Hi I just wanted to say I am absolutely astounded at the beauty of my baby’s christening gown, arrived within days and packaging was beautiful. Can’t thank you enough!

Geraldine von Celsing from Sweden 25 Nov 2019

I just wanted to say you people are fantastic - while I haven't received my latest order yet, the package was dispatched within a few hours after placing the order. Thank you for speedy deliveries, a lovely presentation of the delivered goods, and overall a very pleasant customer experience shopping on your site.

Tarnya Lowe from Australia 20 Nov 2019

Hi, I received our order today. I am completely blown away by how beautiful the dress is. The attention to detail is simply amazing. The dress is as stunning in real life as it was in the pictures. My 4 year old was beyond excited and I can't wait for her to meet the Disney Princesses dressed as a mini Rapunzel. Thank you so much! So much nicer than the bulk produced dresses available locally. And the added little lollies added to her excitement. Thank you very much - I look forward to becoming a repeat customer.

Lisa Reece from United Kingdom 19 Nov 2019

Thank you for the lovely updates and information over the years. Sadly my son is now too big for me to use your website. I have to buy adult clothes for him.

Esther Marshall from United Kingdom 12 Nov 2019

1st time using your webpage, it was excellent from start to finish. Paying was easy, delivery was prompt , parcel was well packaged & presented. The sweets were such a lovely surprise. I am very pleased with my purchases beautiful & fitted perfectly, definitely will utilise your company again & recommend you to others Thankyou.

emma anderton from United Kingdom 11 Nov 2019

Just wanted to send a quick message to say thank you for how fab you packed the order i bought. I've ordered from other places and they haven't been any were near as fab and presentable as yours. My son even enjoyed his extra surprise inside the envelope. You've definitely got yourself a customer for life. Thank you xxxxx

Hajar Almehrzi from United Arab Emirates 9 Nov 2019

I would like to let you know that you are literally the best website I've ever purchased from! (and I tried hundreds of websites) The quality of the items, the reasonable prices, the verity of options.... Everything is just so perfect! But most importantly! The incredibly fast delivery!!! I usually lose my patience waiting to receive items I've ordered from my own country (UAE), but even though your store located in the UK I receive my order within days! I've never gave my feedback to a website before (even when they ask for it) but I just had to thank you! Please keep it up!

Jasmine Udeogba from United Kingdom 7 Nov 2019

Thank you so much, the presentation of the delivery was amazing! The receipt came with a little sweet. All in all I’m very pleased with the fast delivery (within a day) and good costumer service!

Zeinab Hashim from Saudi Arabia 6 Nov 2019

Dear children Salon team, Thank you so much for your excellent service! I currently work and live in the Middle East away from my family and friends. It's my nephew's birthday today 5th November, and It hurts me that I'm missing these milestones. I ordered his present last minute yesterday from the Middle East and it arrived before midday UK time! I'm really impressed and would definitely be ordering again and recommending to family and friends! Thank you so much for your impeccable customer service!

Koreena Carlton from Australia 5 Nov 2019

Thank you so much for the amazing attention to detail. The suit I ordered arrived yesterday and I was so impressed with the fast delivery, beautiful packaging and small gestures of gratitude (the lollies were a hit). I was so surprised as I have not ordered through you before. I will definitely be ordering again. Thank you

Leslie Allen from United States 29 Oct 2019

Hi! My order is # and wanted to say THANK YOU!!!!! I am blown away at how quickly this is being shipped!! very pleased

Ildikó Oroszné Götz from Hungary 29 Oct 2019

Dear Childrensalon! Thank you for your quick shipping!!! Here we are! The dress is perfect! Kind Regards Ildikó

Shawna Gvazdauskas from United States 28 Oct 2019

Very fast and good customer service response to my email chat

Monika Berger from Germany 28 Oct 2019

Liebe Barbara, soeben haben wir das Paket bekommen und das schöne Kleid auch gleich anprobiert. Es passt perfekt und meine Tochter hat sich riesig gefreut. Die anderen Artikel sind auch wunderschön. Für Ihre Hilfe möchte ich mich nochmals recht herzlich bedanken. Außerdem noch ein dickes Kompliment an die Firma für den schnellen Versand.

Ольга from Russia 25 Oct 2019

Спасибо,очень довольна покупкой.

Эльвира25 Oct 2019

Давно хотела вам написать благодарность, спасибо вам огромное, за вашу работу!Всегда довольна получая посылочки от Васс потрясающими и красивыми вещами)Спасибо спасибо))

KATHRYN M.TROTTER from United States 23 Oct 2019

Very happy and pleased of our service. Loves our items and said that we are always very helpful and we have great customer service

Cecil Cooper from United States 21 Oct 2019

Wonderful and thank you for your quick response. By the way, we love your store and website!!! Your items are so lovely and received with exceptional care!!

Ludmila from Latvia 19 Oct 2019

Spasibo Vam bolšoje za otličnuju rabotu, Očen prijatno s Vami imet delo. Vsjo ksčestvenno i v srok.

Ольга from Russia 19 Oct 2019

Спасибо,туфельки получила-супер.А ещё в конверте оказался сюрприз-мармелад для ребёнка.Спасибо!!!!!!

Danielle Barney from United Kingdom 18 Oct 2019

Hi Pepa, Thank you so much for your help on the phone and your follow-up email below. I have received the returns label and I am returning the package today. I just want to express what excellent customer service I received from you. You was understanding of my issue with the returns label, you followed up our call immediately with an email which details all the information I required and the returns label arrived the next day. That level of customer service will make me return to the Children’s salon for future purchases and sets the company apart from other online retailers. Thank you Pepa

Kristina Nash from United States 16 Oct 2019

Dear ChildrenSalon, Once again, Thank you so much for the absolutely adorable piece, excellent communication, timely delivery, and impeccable packaging. You amaze me at how you offer such top quality service at incredibly affordable prices. I will start coming to you FIRST for all my kids' needs.

Charlotte Marsh from United Kingdom 16 Oct 2019

Hi guys I want to say a massive thank you for being with me and make my life easier from when I have my baby girl. Charlotte started as newborn with clothes from your lovely salon and now she is 1 year old and also all her wardrobe and special dresses for her birthday continues with Childrensalon :)) thank you guys for quality, diversity and fantastic service and support. You guys are awesome :)
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