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Customer Feedback

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Comments

Deborah Boughton from United States 12 Apr 2020

Oh my gosh! I LOVE your shop!! I have ordered sooo many of the sweetest things for my little granddaughter! I LOVE that you keep to an old-fashioned ideal with a contemporary touch! It’s like watching my daughter-in-law open a Christmas package every time I hand her a box from the Salon, that comes in the mail! It would be worth it simply to see her delight! We go through and choose the things she likes best and then I place the order so she never knows what will arrive! During this covid-virus Lockdown, it has been especially helpful to have such a bright spot in our long days. Thank you for such great service, speedy delivery (and I’m in the U.S.!) and beautiful packaging! That’s half the fun and my son (baby Julia’s daddy) *always* steals the candy! We LOVE Children’s Salon and I tell everyone with grandchildren to go check it out! Thank you again from our hearts! Stay well over there!

Mnayr Alabdurahman from Saudi Arabia 12 Apr 2020

سريع ومفيد

Farha Al-Kuwari from Qatar 12 Apr 2020

Mariana was wonderful and so helpful and her responding was fast

Majed Alotaibi from Saudi Arabia 12 Apr 2020

نشكر لك مساعدتك ودعمك الكامل لنا وذلك يجعلنا نتعامل دائماً موقعكم المميز شكرًا جزيلا Jakob تحياتي

ABDULLATIF ALSAEED from Saudi Arabia 10 Apr 2020

Great and professional team/support

Evie Adams from Belgium 10 Apr 2020

Bedankt voor de snelle service ! Gisteren middag besteld en deze voormiddag reeds geleverd! Chapeau in de huidige tijden! Dochtertje is zeer mooi met haar nieuw setje en hoedje. Perfect, stijlvol en makkelijk in deze warme dagen ! Oeps wou hier foto sturen maar gaat precies niet ...

faigy gold from United Kingdom 10 Apr 2020

With thanks for packing up the order so beautifully and sending it out so quickly. Looking forward to buying more from you in the future.

Abby Poussot from United States 10 Apr 2020

Dear Childrensalon, We cannot thank you enough for the flexibility & outstanding customer service during the difficult decision of cancelling a wedding. We look forward to reordering this beautiful set in a larger size for the new wedding. Stay healthy :)

Emma Christopher from United Kingdom 10 Apr 2020

Can I just say your delivery service is fantastic. My parcel has arrived today in time for Easter. Thanks for the great customer service as well with the messages yesterday. I will definitely be ordering again xx

Aisha Althani from Qatar 10 Apr 2020

شكرا لكم و على حسن تعاملكم أفضل. موقع على اطلاق

Jahangir Alom from United Kingdom 9 Apr 2020

Good afternoon all, I hope you are well and keeping safe during this pandemic time. I would like to take 5mins of your time to acknowledge/point out one of your staff member that gave me an outstanding customer service today. There was a technical glitch with your website when purchasing product online and when adding home address and door number it was not recording even though it accepted my order with the door number on it and took full payment. Your staff by the name of 'Jakub' called me promptly to rectify the problem and reassured me that everything was fine now and solved followed by a complimentary email of the confirmation which made me feel at ease. To him it might be just another day at the office but to me it meant the alot. I only have a daughter which I devote all my time when i'm not at work, her 2nd birthday is next month and ordered a size '36 month' fit Gucci dress. Given the current climate, Jakub not only rectified the glitch, he confirmed other details and made further changes so the delivery is a smooth sail and arrives to me on time incase I need to change sizes till my daughters big day. Jakub also spent time listening to the reason for the purchase and made me feel like someone out there cares. Jakub is a credit to his work ethic and a real credit to the company. I would really appreciate it if you can make some time and compliment his hard work. Thank you for all you're hard work and please stay safe. Ps. I shall return next month for the Gucci pumps

Aisha Alharbi from Saudi Arabia 9 Apr 2020

The order arrived. The clothes are great. Thank you for the speedy order

Huda Alotaibi from Saudi Arabia 7 Apr 2020

شكراً على وصول الطلبية مثل الاختيار منتجات بجودة عالية وتغليف جميل ووصول في وقت قياسي

JuneMurray7 Apr 2020

Wonderful service from ordering to delivery.Thank you so much

Rebecca Elsey from United Kingdom 7 Apr 2020

Fantastic customer service, gift wrapped beautifully and the little touches make a difference. First time ordering but definitely won’t be the last. Highly recommend

Lisa Murphy from United Kingdom 6 Apr 2020

Hi I just wanted to say thank you for the great service during this unprecedented time. Order and delivery were perfect. Once I have my baby I will be ordering so much from you, I love your website. Keep safe, and thank you.

Олеся Лобода from Russia 6 Apr 2020

Добрый день! Заказы только доставили! Большое спасибо! Пойду заказывать еще! Ботиночки роскошные но впритык, закажу еще на вырос ! Спасибо и будьте здоровы

Alexia Guerin from France 6 Apr 2020

Jetmira has been so kind and helpful as well as patient and so professional. I truly appreciated ! Thank you so much

اسماء الضاحي from Saudi Arabia 5 Apr 2020

I am a big fan of the site and its continuity despite the circumstances at this time

Mihai Pop from United Kingdom 5 Apr 2020

Verry happy with my order!I order online for the first time,because of coronavirus,but I’m sure is not the last time!As soon as I receivere the order,I realise the size is not the one we need,so I just text them on chat,and they complete the form for me to exchange the order!verry helpful people and I’m verry happy to order from Childrensalon!You are the best!thank you

Katie Ward from United Kingdom 4 Apr 2020

Thank you for sorting this for me! Excellent customer service

Alaa from Saudi Arabia 3 Apr 2020

Thanks - 5 Star

Karen Quinn1 Apr 2020

Excellent service, beautiful outfits for my grandson, excellent quality and super fast delivery. Would highly recommend.

Abeer Sulaiman from Saudi Arabia 31 Mar 2020

A message of thanks, appreciation, love, gratitude and gratitude for the Children Salon website Thank you very much, the size of the children salon, the best, most beautiful, sweetest and most luxurious site in my heart forever. Forever, my favorite site, and I am constantly asking for his pride in you, and I am honored that you are your customers.

Ghalya Alshaly from Saudi Arabia 30 Mar 2020

So helpful

Louise Begley from Ireland 26 Mar 2020

Hello, Can I just say that you run a wonderful business , such super service , packaging and presentation was amazing. Such beautiful clothes! My little girls first birthday outfit was amazing. Can’t wait to order again for another special occasion, ps the little bag of jellies was a lovely treat too. Super service , thank you, Louise.

Lyndsey Dyer from United Kingdom 26 Mar 2020

Excellent customer service from Sylwester. Superb company to deal with during this horrible time

Aurea Belén Rivera ruiz from Mexico 26 Mar 2020

Super recommended I loved everything, the perfect wrap, communication and arrival time

Richard Barker from United Kingdom 25 Mar 2020

Thank you for making a little girl feel like a Princess on her Birthday. Prompt delivery, a beautiful dress and a few sweets combined with beautiful packaging. Small details make a big difference.

Elisabeth Fiby from Austria 25 Mar 2020

Ich muss mich bei Ihnen bedanken. Ich kenne kein Unternehmen in Österreich, welches so zuvorkommend und freundlich auf Kundenwünsche eingeht. Das muss jetzt wirklich gesagt werden! Ich danke Ihnen von Herzen! Ich melde mich ganz bald. Es wäre für eine Hochzeit im Mai-wenn diese überhaupt stattfinden wird! Ganz liebe Grüße

Brigette Panetta from Australia 23 Mar 2020

Hi - I just wanted to send a message as this is now my new favourite store! I placed an order on Friday evening and received my delivery Monday morning. Absolutely love the pieces and the efficiency of the process. Thank you so much x

Natalie Hughes from United Kingdom 18 Mar 2020

Thank you to Jo @Childrensalon for going the extra mile to answer my query! Excellent customer service!

Katty Habib from Canada 18 Mar 2020

You guys are super and do such a fabulous job!

Laura Murphy from United Kingdom 12 Mar 2020

Excellent service from Mariana

henry vazquez from United States 12 Mar 2020

Was able to help me and informative.

Sarah10 Mar 2020

Thanks

Angelina Dimova from United Kingdom 5 Mar 2020

You've been wonderful. Thanks for helping me out with my boy's first birthday outfit :)

Kholoud Alharbi from Saudi Arabia 4 Mar 2020

Quick answer and response

Amanda Venis from United Kingdom 1 Mar 2020

Thank you very much great service

Anita Davidson from United States 29 Feb 2020

I think that with your quick service and incredible help, I shall get them, thank you. Have a beautiful day
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