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Customer Feedback

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Comments

Majda Ziad Dakkak from Jordan 5 Oct 2020

You guys are the best!!

Amanda O’Dwyer from United Kingdom 3 Oct 2020

I must say you provide a very good service, thanks again !

Ellen Crossan from United Kingdom 2 Oct 2020

I've purchased item and it has been delivered. Granddaughter not disappointed loves her coat. Thank you for all your help.

Emily Hood from Spain 2 Oct 2020

Thanks for your quick service again, ordered my stuff yesterday and all arrived today! To Spain!!! Absolute top notch service as always and I have a happy daughter who loves her stuff!! Thanks again!! Xxxx And the haribo is always a nice touch, first thing she asks for when she sees the Childrensalon box

Fatma Almahfouz from Kuwait 1 Oct 2020

شكرا شكرا لقد تم توصيل الطلبيه وانها جميله جدا

Cecilia Villius from Sweden 30 Sep 2020

I very much appreciate your fantastic service, it makes shopping at you a pleasure!

Lia Reviews from United Kingdom 30 Sep 2020

Helpful

Melissa Nevadomski from United States 30 Sep 2020

Best chat customer service I've ever had--thank you!

Tricia Webb from United States 30 Sep 2020

I just received the package thank you so much for taking time out to reach out to me. And for the candy in the package. Your service is beyond my expectations. Thanks for your service

Emily Rosenberg from United Kingdom 30 Sep 2020

Ordering from you is always so easy !!!

Paris Roberts from United Kingdom 29 Sep 2020

Really helpful , polite and friendly representative:)

Kelsey North from United Kingdom 28 Sep 2020

Hello, I would like to say it has been a pleasure ordering with you. Super fast dispatch, beautiful items and speedy returns. I wish all shops were as pleasant to deal with! Will be ordering from you again soon.

FANI KONSTANTA from United Kingdom 26 Sep 2020

Dear Jo I an pleased to inform you that we just received our ordered item Thank you very much We are very happy with your response and your service overall

maryam MS from United Arab Emirates 24 Sep 2020

To the childrensalon team , I’m glad and very lucky to always order from childrensalon the one and only i trust to be honest , great from all ways and amazing delivery. Really thank you to be great all this years wish you the best and keep going on this good ways .

Perrot from France 24 Sep 2020

Je tiens à remercier ChildrenSalon !!!! Je conseille à 100% ce site car j'ai été impressionnée par la rapidité de livraison (commande effectuée lundi, article reçu mercredi !) Très bien emballé et surtout taille du manteau pour ma fille au top grâce aux conseils personnalisés reçus. Merci beaucoup

Lisa Marks from United States 23 Sep 2020

Yesterday 22:13 Thank you for our order. I was worried when my daughter wanted a Very Hungry Caterpillar costume for Halloween that I would be stuck making something and my skill level is just not up to that challenge. I ordered well in advance because everything, everywhere is taking so long to ship lately. I was so surprised when the item arrived in the USA from the UK in just 2 days. The packaging was like opening a beautifully wrapped gift and you even included a treat. The costume is the best quality I can imagine and my daughter was shaking with excitement when she put it on. I'm so happy with this purchase I just had to let you know. Thank you!

Juliana Pena from United Kingdom 22 Sep 2020

Thank you so much for this! Your costumer service is amazing!!

Rebecca Byrne from United Kingdom 21 Sep 2020

Great and fast support. Thank you

Diana18 Sep 2020

At first I was a little ensure to order from this website ... but after chatting with a representative and she a sure me that it was a real website . I can say I’m 100% satisfied with my purchase . The quality and the shipping was amazing !! It arrived in 2 days ! I love this website . I highly recommend it.

Attique Shafiq from United Kingdom 18 Sep 2020

Dear Children Salon I'm writing to give feedback for a customer service live chat I had on the 4th September. I had a problem where the link to reset my password wasn't sent after I requested a reset directly from your Web page. Someone called Gemma dealt with my query at about 9am and she was very professional and polite. Because of this I was able to continue using the website and I wanted to praise her for her skill and speed in sorting out the issue. Best wishes

Jillian Simpson from United Kingdom 17 Sep 2020

"Thanks for the help ! Very responsive service

Hayley Scanlon from United Kingdom 16 Sep 2020

Received my order today really happy only ordered yesterday evening great service and fast deliver highly recommend

Hannah Ashton from United Kingdom 16 Sep 2020

I initially purchase the wrong size, but the next size was out of stock. I had a chat message with the company and they were so helpful. I was able to arrange a return and notification of when the item would be in stock. Within a week the item had been ordered and had arrived. The coat is perfect and beautiful quality.

Karyn Hansen from United Kingdom 16 Sep 2020

Fab item fast delivery really pleased

Mutasaf Hussain from United Kingdom 16 Sep 2020

Perfect! Super fast delivery (next day). Packaging was beautiful, comes in a special box all wrapped up, you also get some sweeties in the box too. It’s the little things! Quality on the coat was amazing & fitting was perfect too. Would definitely recommend.

Sarah Amankwah from United Kingdom 16 Sep 2020

Delivery was quicker than expected and the dress is perfect, I love it thanks to you

Anonymous from United Kingdom 16 Sep 2020

Excellent Service - Its my favourite shop. Love ordering from there. Fast delivery

Issa Fadlu-deen from United Kingdom 14 Sep 2020

Excellent they have nice things and delivers very fast and easy

Lubica Telehanicova from Slovakia 13 Sep 2020

I love your Childrensalon, it is my favorite ehop for children Have a nice day

Coral Jones from United Kingdom 11 Sep 2020

Hi I recently ordered a Frugi twirly dress for my granddaughter, it arrived two days later. Coral is absolutely thrilled with it. Many thanks for your great service and it was also beautifully packaged. The pack of sweets were most welcome and a lovely surprise. Such good service is rare these days and I wanted to tell you how much it’s appreciated.

Jane Armour from United Kingdom 10 Sep 2020

Just had my first delivery from Children’s salon, quick delivery and beautifully wrapped, very pleased and will definitely order again, thank you x

Luana ;3 from United Kingdom 9 Sep 2020

thank you very much for your attention I already received the coat.

suzy Edri from Israel 7 Sep 2020

Hi I wanted to say thank you for the good service

Marca Malm from United States 6 Sep 2020

Just wanted to say THANK YOU for finding the dark green patent leather shoe so quickly in a size 25. Just in case it too big I will have time to order a 24. YOU ARE THE BEST. Have a great day!!!!

batool dhia from Saudi Arabia 5 Sep 2020

as usual I order since my first child from childrensalon .. and I will order for the third, its my best shop ever Have a good day

zeesy kestenbaum from United Kingdom 2 Sep 2020

Thank you for the order. My baby looks adorable in the jacket and the size is perfect!!

Jane J from Ireland 2 Sep 2020

Delighted with my recent purchase! was dispatched hours after it was ordered and was delivered to Ireland within 2 days! Item was perfect and as described. great quality and fit perfect. Would buy again!!

Зулихан Яхьяева from Russia 2 Sep 2020

Thank you so much when this is the attitude, I want to come back again and again then thank you very much when such an attitude towards you, I want to return again and again

jemma claeys from United Kingdom 28 Aug 2020

what a fantastic experience shopping with your store. beautiful products and the finishing touches to packaging and the invoice were just lovely. will definitely order again, as your prices are also very competitive and deliver was within 2days. brilliant !!! my little lady loved opening her parcel and loved the little sweet treat making coat to return to school after the virus hit so much more exciting for her. thanks again x

Karyn Mooney from United Kingdom 27 Aug 2020

Excellent service on live chat
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