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Customer Service

Customer Service Assistant-Evening Shift (Part Time)

  • UK, Tunbridge Wells
  • Part Time
  • Permanent
  • Benefits

Established in 1952 and online since 1999, Childrensalon is a fast-growing, award-winning, forward-thinking retailer, specialising in dressing children beautifully.  

Childrensalon believes there is beauty in diversity and difference, as resembled by our wonderful team. Our vision of being the most inclusive, diverse and humane company is very important to us as is our culture of fairness, openness and transparency. We are committed to the career progression and advancement of every team member as well as welcoming the best external talent in the industry. We offer a fun, challenging, collaborative, family-oriented work environment in our fast-paced and rapidly growing business and in turn will provide you with the opportunity to grow your career and make a difference.

We take pride in providing the best customer service in the industry. Every day we enjoy helping people all over the world place orders, track shipping, and return or exchange items by phone, email and live chat. Our customers know they can always count on us for honest advice and help with choosing a special gift or even simple items for their children.

We are looking for Customer Service Assistant to help out in our busy office in Tunbridge Wells. The role is part time and requires working evening and weekend shifts. The shifts are Tuesday, Wednesday, Thursday 6pm till 11pm and Saturday 5pm till 10pm, total 20 hours per week.

We are looking for people who:

  • Enjoy helping people and have an understanding of different cultures.
  • Love a fast-paced environment and can work under pressure
  • Have strong organizational skills and the ability to multi-task
  • Serve as the first point of contact for customers by phone, chat or email
  • Customer service experience needed
  • Are PC proficient
  • Have excellent spoken and written English
  • Have a love for fashion
  • Have an understanding of children
  • Familiar with Social Media

This role is based at our Head Office in Tunbridge Wells with some remote working.

Childrensalon offers a highly competitive salary, company pension plan, health plan, fully subsidised gym membership, in-house yoga classes, company shuttle, generous holiday allowance and company discount.

Childrensalon is an equal opportunity employer and is determined to ensure that no applicant or team member receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

If you are interested and think you would thrive in this role, please apply to careers@childrensalon.com with your CV and covering letter about why you would like to work for us. Previous applicants need not apply.

 

Apply for this Position

Hello!

Thank you for your application and expressing an interest in being part of the team here at Childrensalon.

Rest assured, we will take a good look at your details against the criteria for the role and also our company as a whole.

If we find a match, we will be in contact within the next 10 days by telephone or email.

However, if on this occasion we are unable to help with your search for a new job, we will not progress your application.

Either way, we wish you every success for the future.

Best Wishes
Childrensalon

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