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Product Enricher

Permanent

Full Time

An exciting opportunity has arisen for a full-time in-house product enricher to join the rapidly growing and award-winning Childrensalon team. Applicants should have a genuine love of product and be able to demonstrate they can write to accurately describe designer childrenswear products to a global audience. 
You should have a keen interest in fashion and childrenswear, an appreciation of design and quality, and ideally will be CMS savvy although full training will be given. 
You will work as part of a small, fast-paced team and will be responsible for writing product descriptions for all our products and publishing them onto our website.

The successful candidate will have:

 - Excellent communication skills

- The ability to work under pressure and tight deadlines

- A flexible attitude and great sense of humour

- The ability to work as a part of a team and accept constructive criticism

- The ability to work under pressure and tight deadlines


If you think you have these skills and would love to work in a very busy environment, please apply to careers@childrensalon.com with your CV and covering letter describing what you could bring to the role. 

NO AGENCIES OR PREVIOUS APPLICANTS PLEASE

Thanks, we'll contact you, if we are interested in your candidacy!

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(.doc, .docx, .pdf, .odt)

CRM Manager

Permanent

Full Time

Childrensalon is an award winning, forward-thinking company, specializing in dressing children beautifully. Established in 1952 and online since 1999, we have grown to become one of the most respected retailers in children's luxury fashion with a market leading presence and a global customer base across 130 countries.We have a newly created role for a CRM manager to join us and develop an engaging customer life cycle experience. You are a customer minded self-starter who will grow our brand loyalty.The role will closely collaborate with marketing, customer service and business intelligence teams. Using your experience in segmentation you will profile customer and devise strategies for maximizing value. 

ABOUT THE ROLE

  • Develop and own the customer life cycle and loyalty program.
  • Manage the CRM database and work with the BI team on segmentation and building our customer knowledge.
  • Align with customer service on developing a contact and relationship strategy for high value customers.
  • Initiate ideas that will drive engagement and retention.
  • Shape, together with marketing and digital teams, direct-to-customer assets not limited to newsletters, login pages, receipts and SMS.
  • Coordinating reports on new customer acquisition, retention and churn rates.
  • ABOUT YOU

  • A confident and collaborative self-starter.
  • Experience working across luxury and fashion.
  • Deep understanding of a luxury customer, their needs and expectations.
  • Customer-centric with a strong grasp of segmentation.
  • Experience managing customer loyalty programs.
  • A strategic thinker with a creative eye.
  • Comfortable with Microsoft Excel and data.
  • Passionate about marketing and ecommerce.
  • Ability to build relationships at all levels.

    Thanks, we'll contact you, if we are interested in your candidacy!

    (.doc, .docx, .pdf, .odt)
    (.doc, .docx, .pdf, .odt)

    Senior Front-end Developer

    Permanent

    Full Time

    We are on the lookout for an experienced front-end developer to join our digital team to work on our ecommerce and sister sites.  Working side by side with our digital design and development teams. You will have worked on numerous projects very closely with designers and back-end and front-end developers. You are passionate about code and always on the lookout for the next big thing. You will have at least 5 years commercial experience and a strong portfolio to reinforce this. We are looking for someone who has the following key skills:

    •         HTML5/CSS 3, SASS & Compass
    •          jQuery/Javascript/Ajax
    •          Hand coding
    •          Responsive design and development
    •          Ability to take PSD to final working with live product
    •          Previous experience in ecommerce
    •          Solid work experience of Magento
    •          Experience in A/B Testing
    •          A keen eye for detail and pixel perfection in your coding
    •          GIT and SVN
    •          Sense of humour

    Characteristics:

    •         Team player and highly motivated
    •         Ability to bring a designers vision to life
    •         Methodical and pedantic about clean code
    •         User-centric approach to projects
    •         Site speed/file and image optimisation is paramount
    •         Great at managing deadlines
    •         Ability to work with remote teams

    If you are interested please email us at Careers@childrensalon.com with your CV and covering letter about why you would like to work for us.

    Thanks, we'll contact you, if we are interested in your candidacy!

    (.doc, .docx, .pdf, .odt)
    (.doc, .docx, .pdf, .odt)

    Buyer Merchandiser

    Full Time

    Permanent

    An exciting opportunity has arisen for a full-time buyer merchandiser to join the rapidly growing and award-winning Childrensalon team at our Head Office in Tunbridge Wells, Kent.

    You will be able to demonstrate sound experience and knowledge of buying within the children’s luxury fashion market.

    Brand aware, you will confident in picking stock instinctively. Able to understand the brand knowledge, product memory recall and direction is essential, as is fostering powerful relationships with suppliers and brands.

    Desired Skills and Experience

    With a minimum of 3 years buying experience and advanced Microsoft Excel skills, you are able to number crunch volume and sizing readily and work along with merchandisers to ensure budget controls are in-place and adhered.

    Only applicants who are able to demonstrable a strong work history within the luxury fashion industry will be considered. Flexible attitude to working hours is a given, as is the appreciation of beautiful quality fabrics and a personal interest towards fashion generally.

    If you think you have these skills and would love to work in a very busy environment, please apply to careers@childrensalon.com with your CV and covering letter describing what you could bring to the role.

    NO AGENCIES PLEASE

     

    Thanks, we'll contact you, if we are interested in your candidacy!

    (.doc, .docx, .pdf, .odt)
    (.doc, .docx, .pdf, .odt)

    Customer Service Assistant

    Permanent

    Full Time

    Childrensalon is an award winning independent internet retailer for children's designer clothing and gifts. Established in 1952 and online since 1999, Childrensalon has grown to become one of the most respected international retailers in children’s luxury fashion and we pride ourselves on being specialists in childrenswear, customer experience and ecommerce. For more information please visit our website http://www.childrensalon.com

    We are looking for Customer Service Assistant to help out in our busy office in Tunbridge Wells. The role is full time and requires working evening and weekend shifts. We take pride in providing the best customer service in the industry. Every day we enjoy helping people all over the world place orders, track shipping, and return or exchange items by phone, email and live chat. Our customers know they can always count on us for honest advice and help with choosing a special gift or even simple items for their children. 

    We are looking for people who:

    :• Enjoy helping people and have an understanding of different cultures

    .• Love a fast-paced environment and can work under pressure

    Have strong organizational skills and the ability to multi-task

    Are PC proficient

    • Have excellent spoken and written English

    Have a love for fashion

    Have an understanding of children

    If you are interested please apply to careers@childrensalon.com with your CV and covering letter about why you would like to work for us.

    Thanks, we'll contact you, if we are interested in your candidacy!

    (.doc, .docx, .pdf, .odt)
    (.doc, .docx, .pdf, .odt)

    IT Support Analyst

    Full Time

    Permanent

    Childrensalon is an award winning, forward-thinking company, specializing in dressing children beautifully. Established in 1952 and online since 1999, Childrensalon has grown to become one of the most respected retailers in children's luxury fashion and a market leading presence.

    We are on the lookout for IT Support Analyst to support our growth in our fast-paced head office in Tunbridge Wells.

    Reporting into the Head of IT, the successful candidate will be supporting users in a cross-platform Mac/Windows environment, however the experience of supporting Mac is most essential in this role. You will be providing predominantly face to face support of technical issues along with the installation of equipment, associated peripherals and software.

    The successful candidate will ideally possess experience of providing 1st/2nd line support of the following technologies;

    ·Mac and Windows Operating Systems

    ·Active Directory

    ·MS Office Applications

    ·Exchange·iOS, Android and other mobile devices

    The role will involve a lot of interaction with users so excellent communication skills and an enthusiastic attitude towards providing exceptional levels of customer service is essential. There will be a shift rota involved, operating between 9am-7pm and potential of on-call at some weekends so flexibility is required.

    If this sounds like the perfect opportunity for you please send us your CV and cover letter explaining why you would like to work here to Careers@childrensalon.com

    Thanks, we'll contact you, if we are interested in your candidacy!

    (.doc, .docx, .pdf, .odt)
    (.doc, .docx, .pdf, .odt)

    Full Time Product Stylist

    Full Time

    Permanent

    Childrensalon is an award-winning luxury children’s fashion company established in Tunbridge Wells in 1952 with a rapidly expanding highly successful international online business. 

    An exciting opportunity has arisen for a talented Product Stylist with experience using kids mannequins to join our busy Studio team. You will be responsible for styling product on mannequins for photo shoots and working closely with photographers, image retouchers and visual merchandisers to ensure our images are shown online in the highest standard. This position is full time and permanent. 


    You should have experience styling children's clothing in a busy studio environment and a love of fashion. This job requires shift work during evenings and weekends, so candidates need to be flexible. 


    If you think you have these skills and would love to work in a very busy environment, please email Careers@childrensalon.com and send your CV and covering letter describing what you could bring to the role. 

    - No Freelancers Please - 

    Thanks, we'll contact you, if we are interested in your candidacy!

    (.doc, .docx, .pdf, .odt)
    (.doc, .docx, .pdf, .odt)

    Mid-weight Digital Designer

    Full Time

    Permanent

    About Us

    Childrensalon is an award winning, forward-thinking company, specializing in dressing children beautifully.

    Established in 1952 and online since 1999, Childrensalon has grown to become one of the most respected retailers in children’s luxury fashion and a market leading presence. The company now boasts an international customer base across 80 countries and 60% year on year growth.

    Childrensalon offers excellent customer service and champions both new and renowned designers, stocking the broadest range of designer children's brands online.

    We have an inclusive and supportive company culture, and believe in getting the right fit when it comes to people joining the company. We place a high value on people and believe we can offer a fun and friendly environment to work in, as well as a great place to learn and develop.

    About you

    We are looking for someone interested in working in the online fashion retail sector, with a desire to do great work, and a portfolio of work demonstrating their passion for digital design.

    You will either have a degree or equivalent qualification in a design or 3 year’s + commercial experience working for an agency in-house. You will have a very creative online portfolio of work, demonstrating your passion for design and showing off your design skills.

    You will also need to demonstrate good attention to detail and a clear understanding of the fundamentals behind effective UI design (and the desire to try new things & experiment). You will need to be a confident communicator, both verbally and visually and have a passion for learning new ways to improve what you do.

    You will work alongside our Lead Designer to produce newsletters, editorial site updates. coupled with our blog and other exciting platforms. Reporting into Head of Digital & Design.

    Desired Skills & Experience

    • A strong portfolio, demonstrating fundamentals of UI design principles, and a ton of creativity is a must!
    • A passion for digital design and demonstrable interest in what’s going on in this area
    • Working knowledge of CSS & HTML
    • Designing newsletters
    • Proficiency with industry standard software (Adobe Creative Suite)
    • An understanding of the different platforms, devices and media UI design covers
    • The ability to collaborate and work with others in a constructive way
    • A keen learner with a positive attitude
    • An interest in fashion is desirable
    • Some commercial experience is preferable
    • Ability to approach design from a User Experience perspective

    If you’re keen to learn more about us and the role, please contact: careers@childrensalon.com, attaching an up to date copy of your CV (or LinkedIn profile).

    Thanks, we'll contact you, if we are interested in your candidacy!

    (.doc, .docx, .pdf, .odt)
    (.doc, .docx, .pdf, .odt)

    Customer Service Assistant Part Time (Evenings & Weekends)

    Permanent

    Part Time

    Childrensalon is an award winning independent internet retailer for children's designer clothing and gifts. Established in 1952 and online since 1999, Childrensalon has grown to become one of the most respected international retailers in children’s luxury fashion and we pride ourselves on being specialists in childrenswear, customer experience and ecommerce. For more information please visit our website http://www.childrensalon.com
    We are looking for Customer Service Assistant to help out in our busy office in Tunbridge Wells. The role is part time and requires working evening and weekend shifts.  We take pride in providing the best customer service in the industry. Every day we enjoy helping people all over the world place orders, track shipping, and return or exchange items by phone, email and live chat. Our customers know they can always count on us for honest advice and help with choosing a special gift or even simple items for their children. 
    We are looking for people who:

    •           Enjoy helping people and have an understanding of different cultures.

    •           Love a fast-paced environment and can work under pressure

    •           Have strong organizational skills and the ability to multi-task

    •           Are PC proficient

    •           Have excellent spoken and written English

     •           Have a love for fashion

    •           Have an understanding of children


    If you are interested please email us at Careers@childrensalon.com with your CV and covering letter about why you would like to work for us.

    Thanks, we'll contact you, if we are interested in your candidacy!

    (.doc, .docx, .pdf, .odt)
    (.doc, .docx, .pdf, .odt)

    Customer Service Assistant

    with Russian (Written and Spoken)

    Permanent, Full Time

    Childrensalon is an award winning independent internet retailer for children's designer clothing and gifts. Established in 1952 and online since 1999, Childrensalon has grown to become one of the most respected international retailers in children’s luxury fashion and we pride ourselves on being specialists in childrenswear, customer experience and ecommerce. For more information please visit our website http://www.childrensalon.com

    We are looking for Customer Service Assistant to help out in our busy office in Tunbridge Wells. The role is full time and requires working evening and weekend shifts. We take pride in providing the best customer service in the industry. Every day we enjoy helping people all over the world place orders, track shipping, and return or exchange items by phone, email and live chat. Our customers know they can always count on us for honest advice and help with choosing a special gift or even simple items for their children.

    We are looking for people who:

    • Enjoy helping people and have an understanding of different cultures
    • Love a fast-paced environment and can work under pressure
    • Have strong organizational skills and the ability to multi-task
    • Are PC proficient
    • Have excellent spoken and written Russian and English
    • Have a love for fashion
    • Have an understanding of children

    If you are interested please apply to careers@childrensalon.com with your CV and covering letter about why you would like to work for us.

    Thanks, we'll contact you, if we are interested in your candidacy!

    (.doc, .docx, .pdf, .odt)
    (.doc, .docx, .pdf, .odt)

    Customer Service Assistant

    with Arabic (Written and Spoken)

    Permanent, Full Time

    Childrensalon is an award winning independent internet retailer for children's designer clothing and gifts. Established in 1952 and online since 1999, Childrensalon has grown to become one of the most respected international retailers in children’s luxury fashion and we pride ourselves on being specialists in childrenswear, customer experience and ecommerce. For more information please visit our website http://www.childrensalon.com

    We are looking for Customer Service Assistant to help out in our busy office in Tunbridge Wells. The role is full time and requires working evening and weekend shifts. We take pride in providing the best customer service in the industry. Every day we enjoy helping people all over the world place orders, track shipping, and return or exchange items by phone, email and live chat. Our customers know they can always count on us for honest advice and help with choosing a special gift or even simple items for their children.

    We are looking for people who:

     

    • Enjoy helping people and have an understanding of different cultures
    • Love a fast-paced environment and can work under pressure
    • Have strong organizational skills and the ability to multi-task
    • Are PC proficient
    • Have excellent spoken and written Arabic and English
    • Have a love for fashion
    • Have an understanding of children

    If you are interested please apply to careers@childrensalon.com with your CV and covering letter about why you would like to work for us.

    Thanks, we'll contact you, if we are interested in your candidacy!

    (.doc, .docx, .pdf, .odt)
    (.doc, .docx, .pdf, .odt)

    On all orders over £100 this weekend!
    Starts 9am GMT on Friday 23rd May.
    Ends Midnight GMT on Monday 26th May.

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